What are the responsibilities and job description for the Kia Salesperson position at Crowley Kia?
KIA Sales Consultant is a well-informed adviser who is highly knowledgeable on vehicle selection, performance, accessories, efficiencies, safety, features and functions, and financing options for our new and used vehicle inventory. The Consultant confidently presents new and pre-owned vehicles to our customers in an attractive and highly informative fashion that promotes a prompt sale. In addition, our sales consultant is expected to maintain an ongoing relationship/communication with our customers to encourage networking and repeat business. The ideal candidate has a proven sales performance record (in any industry), a professional appearance, an outgoing personality, and a willingness to continuously prospect to sell a minimum quota on an ongoing basis.
RESPONSIBILITIES
- Expertly helps the customer locate/select a vehicle and options best suited to the customer's needs
- Articulates vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies/services
- Responsibly conducts a vehicle test drive
- Negotiates sale closure in a clear, concise, and highly ethical fashion
- Completes all sales documentation in a comprehensive and accurate manner
- Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
- Maintains currency about promotions, financing options, value-add products/services, servicing plans, and industry trends
- Performs other duties as assigned
- Encourages repeat business by acknowledging the customer's purchase with gratitude
- Greets all customers in a warm, sincere, and helpful manner
- Handles customer complaints immediately and according to the dealership's guidelines
- Handles customer complaints or escalates when necessary
- Maintains high customer satisfaction standards
- Guides customers in filling out all appropriate paperwork
QUALIFICATIONS
- Able to hold yourself accountable and achieve goals with limited direct supervision
- An impressive work ethic
- Neat, clean, and professional appearance
- Self-motivated and able to work in a team environment
- Strong communication, presentation, and writing skills
- Demonstrated ability to close sales
- Negotiation expertise
- Verifiable sales performance (any industry)
BENEFITS
- Sales and product training
- Health Insurance
- Dental Coverage
- Life insurance
- 401(k) Retirement Plan with Match
- Paid Vacation
- Paid Holidays (6)