External Affairs Manager

Position Title: External Affairs Manager (P4)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

As the External Affairs Manager, you will be responsible for developing and executing Crown Castle's external affairs strategy. You will build and maintain relationships with key stakeholders, including government officials, industry associations, third party organizations, and community groups, to advance Crown Castle's priorities and achieve business outcomes. Your deep understanding of regulatory and policy landscapes in the industry will help you navigate complex challenges and provide strategic advice to the executive team.

Responsibilities

• Develop and implement a comprehensive external affairs strategy aligned with the national strategy that supports Crown Castle's business objectives and elevates its brand in the industry
• Represent Crown Castle as a thought leader in meetings with government officials, industry associations, third party organizations, and community groups, advocating for policies and regulations that support the company's growth and competitiveness
• Build and maintain strong relationships with key stakeholders, including elected officials, regulatory agencies, industry associations, and community groups
• Manage local and state level lobbyists
• Monitor regulatory and policy developments at the local and state levels and provide strategic advice to the executive team on how to respond to these changes
• Drive positive corporate reputation through community involvement and engagement, including local media coverage where appropriate.
• Collaborate with business units and internal teams, including Legal, External Communications, and Public Policy, to ensure that Crown Castle's external affairs efforts are aligned with its overall strategy and communications
  
  

Education/Certifications

• Bachelor's degree in a relevant field
  
  

Experience/Minimum Requirements

• 8 years of experience in external affairs or a related field, with a proven track record of success in building relationships with government officials, third party organizations, industry associations, and community organizations.
• Strong understanding of the regulatory and policy landscape in the telecommunications industry.
• Telecommunications industry experience preferred; related or similar industry experience required.
  
  

Expectations

• Excellent communication and interpersonal skills, with the ability to build trust and credibility with a wide range of stakeholders.
• Strategic thinking and problem-solving skills, with the ability to anticipate and navigate complex regulatory and policy challenges.
• Strong leadership and management skills, with experience managing teams of geographically distributed professionals.
• Established relationships with government, industry, and community decision makers required.
  
  

Organizational Relationship 

Reports to: Director External Affairs

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid 2 work model working in the office most days. There is an expectation of collaboration with teammates and stakeholders that will require travel.