What are the responsibilities and job description for the Guest Services - Verde Ranch Storage position at CRR Hospitality?
Brand New Self Storage Facility open in Camp Verde, AZ! Join our team at Verde Ranch Self Storage and help us fill our Storage Units. Interested in customer service, working with a dynamic, fun, passionate team with lots of growth potential? This Guest Services role is for you!
We value our associates’ time and efforts! Our commitment to your success is enhanced by our competitive compensation and incredible benefits package including:
- Full 401K match up to 6%
- Tuition Reimbursement
- Virtual, in-person and conference learning opportunities
The Guest Services Associate at Verde Ranch Storage will include, but is not limited to, showing and renting units to potential guests, customer service, fielding incoming calls, up-selling, completing payments, completing all paperwork, and making collection calls.
Delivers legendary service to all guests by acting with a customer comes first attitude and connecting with the customer.
Performs various administrative tasks, including answering multi-line phones, typing, computer and data entry.
Answers incoming guest calls, using appropriate etiquette, to book reservations or assist with existing reservations.
Anticipates guest and facility needs by constantly evaluating environment and customers for cues.
- Contributes to positive team environment by recognizing changes in associate’s morale and performance and communicating them to the manager.
- Cleans and organizes Storage / Self-Storage Facility as needed
- Performs other duties as assigned.
- Flexible schedule including weekends and holidays.