Housekeeping Supervisor - Lagoon Ranch RV Resort

SPECTACULAR NEW PROPERTY ON THE WATER!
Now Hiring!!
Housekeeping Supervisor - Lagoon Ranch RV Resort

Are you a seasoned professional looking for a perfect role to showcase your talent and passion for outdoor hospitality? Be part of the opening team at this breathtaking new property on Lake Livingston, which includes approximately 175 sites and 26 custom built cottages.

Projected to open early 2025.

Property conveniently located on Lake Livingston, one hour North of Houston.

We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:

2 weeks annual PTO
Paid holidays
Complimentary Site Rent, FHU
Full 401K match up to 6%
Tuition Reimbursement
Benefit options including Health, Vision, and Dental
Company paid STD and LTD.

Position Summary: The Housekeeping Supervisor is responsible for the overall supervision and direction of all aspects of the housekeeping department, including ensuring the high standards of cleanliness for vacation rentals and public areas.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepares daily guestroom assignment for room attendants and arranges daily departure reports.
• Assists all housekeeping departments in securing all supplies and tools necessary for the completion of their jobs and orders supplies as necessary.
• Places orders for cleaning materials as needed; maintains budget guidelines and in the scheduling of housekeeping staff, ensuring staff work schedules stay within budgeted labor guidelines and maximum productivity is met, while maintaining service standards and quality.
• Performs inventory of all guest and linen supplies and maintains proper inventory levels.
• Prioritizes and delegates resort janitorial and vacation rental cleaning needs. Provides daily cleaning assignments to housekeeping.
• Completes inspection of vacation rentals and walk-throughs of public areas to ensure standards are being met.
• Greets all guests or ensures they are greeted upon arrival.
• Carries out investigation of complaints regarding housekeeping service and equipment and take corrective action. Resolve guest complaints promptly.
• Schedules housekeeping staff, ensuring staff work schedules stay within budgeted labor guidelines and maximum productivity is met, while maintaining service standards and quality. Assist in the hiring, training, and supervision of staff.
• Maintains effective communication between front desk and housekeeping for guest satisfaction. Ensures a high standard of excellence throughout the Resort and maintains a good working relationship with all departments.
• Conducts safety meetings and training and maintains MSDS binders.
• Fulfills opening and closing duties and any housekeeping department duties as needed.
• Reports all potential safety hazards to a manager immediately and writes up work orders as needed. Maintains safety awareness throughout housekeeping department.
• Maintains safety awareness throughout housekeeping department.
• Responds to resort needs during non-business hours and works a flexible schedule including weekends, holidays, and evenings.
• Performs all other duties as assigned