What are the responsibilities and job description for the Shift Leader position at Crumbl Cookies Franchises?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fast-paced environment. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that all guests receive high-quality service while maintaining the standards of our establishment.
Duties
- Supervise and coordinate daily activities of kitchen and front-of-house staff to ensure smooth operations.
- Train, mentor, and evaluate team members to enhance their performance and promote a positive work environment.
- Manage inventory levels and assist with ordering supplies as needed to maintain efficient operations.
- Ensure compliance with food safety regulations and proper food handling procedures.
- Handle customer inquiries, complaints, and feedback in a professional manner to ensure satisfaction.
- Maintain cleanliness and organization of the work area, including kitchen equipment and dining spaces.
- Collaborate with management to implement policies and procedures that enhance operational efficiency.
Skills
- Strong culinary knowledge with experience in food preparation and handling.
- Proven kitchen management skills with the ability to lead a diverse team effectively
- Proficient in using POS systems for order processing and payment handling.
- Excellent customer service skills with the ability to engage positively with guests.
- Experience in shift management within the food industry is preferred.
Join us as we strive to provide an exceptional dining experience while fostering a supportive team atmosphere. Your leadership will play a crucial role in our success!
Job Types: Full-time, Part-time
Pay: $18.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Fontana, CA 92336 (Required)
Ability to Relocate:
- Fontana, CA 92336: Relocate before starting work (Required)
Work Location: In person
Salary : $19