What are the responsibilities and job description for the Member Services Representative position at Crunch - Bay Area?
Reports to:
Manager
Requirements:
Fluent in English
Proficient reading and writing skills
Computer Skills
Special Skills:
Strong customer service skills
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
Salary.com Estimation for Member Services Representative in Fairfield, CA
$40,948 to $50,063
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Member Services Representative?
Sign up to receive alerts about other jobs on the Member Services Representative career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Member Services Representative.
Click the checkbox next to the jobs that you are interested in.
Job Summary: The Personal Training Manager ensures that the club delivers a high quality fitness experience to all members. Responsible for communicating a...more
Job Summary: The Personal Training Manager ensures that the club delivers a high quality fitness experience to all members. Responsible for communicating a...more
Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Responsibilities: Maintain and fix machines and other items in th...more
We are seeking staff for our dynamic fitness branch membership team! Our fitness centers are community hubs where people of all ages and abilities can find...more
