Senior People Operations Specialist - Remote

Who we are:

We are a full-stack finance and accounting firm, exclusively serving Venture Capital backed startup clients. All of our employees work remotely across 5 US time zones and in several international locations. Crunchfirm offers the ability to live anywhere in the United States, encourages healthy work/life balance, and a supportive atmosphere. We collaborate as a team to discover and utilize industry-leading, automated solutions to provide our clients with the best experience possible.

The role:

We are seeking a Senior People Operations Specialist with a Bachelor's degree and experience in HR operations or payroll management. The ideal candidate will have proficiency in HR software (e.g., Rippling, Deel, Gusto) and a solid understanding of people operations. Strong communication, organizational skills, and the ability to manage multiple tasks are essential. The role also requires a collaborative mindset and adaptability to evolving client needs and regulations.

This is a full-time, fully remote job opportunity (open to candidates residing in the US only).

Who you are:

Professional and upbeat with a strong attention to detail and excellent organizational skills. You have experience with processing payroll, managing benefits, and fielding questions. You are comfortable managing multiple tasks simultaneously. You are looking for a role that allows work-life balance. If you are tech-savvy and detail-oriented, you will thrive in this role.

NOTE: You must live in the United States.

Responsibilities:

• Payroll Management:
• Run periodic payrolls for multiple clients, both US and international.
• Communicate with clients regarding payroll issues and resolve filing problems for state/local compliance.
• Client Support:
• Assist clients with state and local compliance registration.
• Help clients onboard and terminate employees as needed.
• Partner with clients to understand their business needs and objectives.
• Employee Management:
• Process updates for employee compensation, job titles, departments, and benefits (health insurance, COBRA, workers' comp).
• Manage onboarding and offboarding processes, including offer letters and severance agreements.
• Benefits Administration:
• Administer payroll, commission payments, and other bonuses.
• Oversee PTO policies, health benefits, and open enrollment.
• Communication & Coordination:
• Address employee inquiries regarding HR policies and compliance.
• Coordinate with third-party vendors and manage documentation requests.
• Operational Support:
• Support various administrative tasks, including light accounts receivable collections, pulling bank statements, and other filings.
• Assist with device management and shipping logistics.
• Support operational needs, including restructuring and policy development.

Required Qualifications:

• Previous experience as HR representative, payroll administrator, or similar role
• Ability to work independently and possess strong organizational skills
• Excellent verbal and written communication skills
• BA/BS degree or equivalent
• Familiarity with software such as Rippling, Gusto, Deel, and Asana is a large benefit

Job Type: Full-time

Compensation: $70,000 - $90,000

Benefits:

• 401(k) matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid time off
• Work from home
• Maternity/Parental Leave
• Short and Long Term Disability Leave

Schedule:

• Monday to Friday

NOTE: If you email a video (max 2 minutes long), your resume, and a link to your LinkedIn profile to hello [at] crunchfirm.com, you will immediately rise to the top of our applicant list. Be smart and do this to outshine 99% of the other candidates.