Business Transformation Manager

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200 countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About The Role

We are looking for a Business Transformation Manager to lead main transformation initiatives and provide ongoing support to our Business Transformation and Operations (BTO) team. Reporting to our Director of Business Transformation, you will be a strategic partner across the BTO organization, promoting clear communication and smooth project execution across multiple business initiatives. You bring strong leadership skills, a commitment to operational excellence, and exceptional problem-solving abilities.

• You will act as a liaison between internal and external stakeholders, ensuring clear and timely communication.
• You will oversee the execution of main business initiatives, like A La Carte Channels, ensuring they’re completed on time and within budget.
• You will develop and track key performance indicators (KPIs) to measure the success of initiatives.
• You will prepare presentations, reports, and briefing materials for leadership meetings.
• You will manage special projects to align with organizational goals.
• You will collaborate with cross-functional teams (PODs) to identify opportunities for process improvement and operational efficiency.
• You will guide change management and remove roadblocks for interdependent teams.
• You will communicate both detailed and high-level progress to all stakeholders.
• You will ideate and execute on short-term plans while always considering sustainable, long-term strategies.
  
  

We are considering applicants for our Culver City office.

About You

We get excited about candidates, like you, because...

• 5 years of experience in project management, business transformation, or a related field.
• You have experience in the media or entertainment industries.
• You have knowledge of digital supply chains, media asset types, and content production/distribution processes.
• You bring strong communication skills with a global mindset and can connect across cultures.
• You have a proven track record supporting senior leaders and a solid understanding of business operations.
• You’re skilled at communicating project updates regularly and clearly to broad audiences.
• You can simplify complex situations and outline clear next steps.
• You’re proficient in data management and project tools (Asana, Airtable, Lucidchart, Excel, Google Workspace).
• Bachelor’s degree in Business Administration, Management, or a related area.
  
  

Preferred Qualifications

• You have a passion or curiosity for anime.
• You have a Project Management Certification (PMP, CAPM, or similar).
  
  

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!
  
  
  
  

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Culver City, CA

$93,000—$116,000 USD

About Our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service. We serve our community with humility, enabling joy and belonging for others.
• Kaizen. We have a growth mindset committed to constant forward progress.
  
  

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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