What are the responsibilities and job description for the Application Engineer position at Crystal Instruments?
Crystal Instruments (CI) is a small company specializing in hardware and software for monitoring, measuring and controlling vibrations in laboratory and field environments. Backed by over 30 years of engineering expertise, we are an industry leader in vibration testing, machine diagnosis, and data acquisition for manufacturers of electronic and mechanical products.
Location
1548 Roger Dale Carter Blvd, Kannapolis, NC 28081
(30 min from Charlotte, North Carolina)
Website
https://www.crystalinstruments.com/
Responsibilities
- Conference and tradeshow support: assist with booth setup and teardown
- Technical support: respond to customer questions via phone, email and in-person
- Sales collaboration: work closely with Sales to conduct pre-sales demos and post-sales support
- Product demo: conduct online or in-person product demonstrations for potential customers
- Training: conduct online or in-person training sessions to new customers
- Technical documentation: update our user manuals, application notes, and training materials
Qualifications
- B.S. in Mechanical Engineering, Electrical Engineering, or Computer Engineering
- Travel and customer interaction (up to 30% travel expected)
- Strong technical writing skills
- Excellent communication skills in a customer-focused environment
- Friendly, sociable, presentable and professional
We Offer
- Starting salary at $70,000 base bonus
- 401k, medical and dental insurance
- 10 days holiday, 14 days PTO
Salary : $70,000