What are the responsibilities and job description for the Level I Help Desk Support Engineer position at CST Technology Solutions?
CST Technology Solutions is a technology service provider for small to mid-size Long Island companies, offering reliable and dynamic IT solutions. Located in Suffolk County, we provide expertise and service levels of a national IT company at a cost structure suitable for smaller businesses. Our solutions, such as hosted VoIP and cloud-based email, aim to help companies grow and operate more efficiently.
This is a full-time on-site role for a Level I Help Desk Support Engineer at CST Technology Solutions in Ronkonkoma, NY. The Support Engineer will be responsible for providing technical support, troubleshooting issues, assisting with help desk support, printer support, and computer hardware maintenance on a day-to-day basis.
- Technical Support and Troubleshooting skills
- Help Desk Support and Printer Support skills
- Knowledge of Computer Hardware maintenance
- Strong problem-solving and communication abilities
- Ability to work well in a team environment
- Relevant certifications (e.g., CompTIA A )
- Associate's degree in Information Technology or related field
Salary : $45,000 - $52,000