Director of Solution Architects

Job Description

Job Title:                                 Director of Solution Architects

Reports To:                            Chief Executive Officer

Primary Location:                  Scottsdale, Arizona Office

Full Time/Part Time:             FT Salaried

PURPOSE OF THE POSITION — Why the position exists and how you make a difference

The purpose of the position is to lead the team to become trusted technical advisors and architects of solutions for our clients in such a way they lead to bookings and profitable growth of cStor and success for the clients

KEY OUTCOMES — The outcomes and main goals that define what success in this position looks like

1. Develop the team – hire, develop, and retain the right talent and build a team environment in which people can be successful
2. Drive client engagement – enable the team to work closely with clients, partners, and account managers to identify and solve the client’s business needs
3. Collaborate for success – partner with leaders and teams across functions to identify, sell, and implement successful solutions

cStor believes technology is part of a solution and not the end goal. Our mission is to deliver best of class IT solutions to businesses through a friendly experience to achieve our client’s business goals.

The following additional responsibilities come with this position

• Develop and train the SA methodology, processes, and tool sets that enable SAs to perform
• Manage AM and account/work assignments, productivity, and individual goal setting
• Help articulate and educate clients how the solution meets quality, value, timing, and technical requirements
• Identify obstacles in the sales, consulting, and implementation process and collaboratively pursue ways to overcome them
• Drive effective collaboration and knowledge transfer between sales, engineering, and operations teams
• Manage the department’s budget, resource allocation, and planning

INNATE STRENGTHS — The personal qualities and characteristics that describe who you are

• Sees and develops talent and coaches people to perform
• Develops a trusting, engaging, and collaborative team environment
• Builds trusting relationships, internally and externally, and establishes collaborative partnerships
• Learns continuously and seeks to analyze and understand people, technology, and business
• Communicates clearly and helps others understand complex technical matters
• Plans and organizes others, builds processes, and looks for ways to automate and optimize work
• Leads with integrity and professionalism at all times

SKILLS, KNOWLEDGE & EXPERIENCE — Technical capabilities you learn and acquire

• Experience managing a team and function (people, processes, budgets)
• Experience and technical knowledge of Data Center, Security, and Cloud solutions
• Understands the technical facets of scoping, designing, and proposing solutions and understands the process of selling B2B services and solutions

MINIMUM QUALIFICATIONS — Requirements you must meet to be considered for the position

• At least five years of experience in the Data Center, Security, or Cloud industry
• At least five years of experience selling or consulting in technical B2B services and solutions
• At least two years of managerial experience
• Legally authorized to work in the United States
• High school diploma or general education degree (GED) required; Bachelor’s degree preferred but not required

**Please note that this position is in state and not remote at this time**

cStor requires that all employees perform all tasks in a safe manner consistent with company policies and state and federal laws. The statements herein are intended to describe the general nature and main elements of the work being performed and are not to be construed as an exhaustive list of all responsibilities or skills. This document does not establish a contract for employment and is subject to change at the discretion of the employer.