What are the responsibilities and job description for the PSP Inside Sales Representative (Hybrid) position at CSWI w/Subsidiaries?
Job Summary:
PSP, a division of RectorSeal, is seeking dynamic Inside Sales Representatives to join our team. This role is perfect for a proactive individual who thrives on engaging with customers directly to generate leads and close sales over the phone. As an Inside Sales Representative, you will be crucial in nurturing and expanding our customer base, focusing on traditionally underserved accounts and transforming them into loyal, mature clients. You will conduct strategic outreach to promote PSP’s superior products, offer personalized training sessions, and distribute samples. Your goal will be to provide compelling quotes and facilitate immediate order placements through our eCommerce platform or ERP systems. This hybrid role will require an office presence for three to four days on-site at our facility during regular business hours: Monday through Friday, 8 a.m. - 5 p.m.
PSP manufactures and distributes a wide range of electrical products for the electrical industry. For over 35 years, our customers have relied on us for high-quality products delivered with excellent value and timely service. Our commitment to exceptional customer service has driven our rapid growth, necessitating additional capacity to meet increasing demand. We offer a competitive salary and an excellent benefits package, including an ESOP and 401(k).
Job Responsibilities:
1. Sales Execution and Customer Engagement:
o Engage directly with customers to generate leads and close sales over the phone
o Communicate PSP’s value proposition effectively, ensuring customers understand the benefits of our products
o Provide personalized service to build and maintain strong relationships with a diverse customer base, turning "long tail" customers into significant accounts
2. Training and Development:
o Participate in a scalable training process centered around product knowledge, industry insights, and sales techniques
o Continuously improve sales skills and product knowledge to engage customers and close sales effectively
3. Continuous Improvement:
o Adapt sales strategies based on performance data, customer feedback, and market trends to enhance efficiency and outcomes
4. Performance Monitoring and Reporting:
o Track sales performance against goals and provide regular reports to management
o Implement adjustments to strategies as needed to meet or exceed targets
Minimum Requirements:
o A minimum of 5 years of experience in sales, with a significant portion of that time spent in inside sales or a related area
o Proven track record of successfully achieving sales targets and building customer relationships
o Familiarity with CRM systems, sales automation tools, and data analysis platforms
Preferred Requirements:
o Experience in the building products industry, particularly in electrical
Skills and Abilities:
o Strong verbal and written communication skills, with the ability to effectively convey PSP’s value proposition
o Experience with the latest sales technologies and platforms, including CRM software, sales automation tools, and e-commerce systems
Personal Attributes:
o Highly motivated, driven to exceed targets and achieve personal and team goals
o Strategic thinker, with a knack for identifying opportunities for growth and efficiency improvements
o Solution-oriented, with the ability to resolve challenges creatively and effectively
o Adaptable and flexible, willing to embrace change and continuously improve
o Caring and empathetic, genuinely interested in understanding and addressing customer needs and concerns
Compensation:
RectorSeal has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The target salary range for this exempt opportunity is $70,000 - $80,000 plus sales incentives.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the CSWI Board of Directors.
Benefits:
As a CSW Industrials (NASDAQ: CSWI) subsidiary, RectorSeal offers some of the best benefits in the manufacturing industry, including Competitive Salary, Annual Bonus and Discretionary Targets, a 401(k) with dollar-for-dollar matching up to 6% and immediate vesting, an Employee Stock Ownership Plan, Health, Vision, Dental, PTO, and an award-winning Wellness Program.
About RectorSeal
Based in Houston, Texas, RectorSeal, LLC, is a wholly owned subsidiary of CSW Industrials, Inc. [NYSE: CSW] and is a leading provider of quality solutions for the professional trades serving heating, ventilation, and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com. For more information about PSP, please visit www.pspproducts.com.
About CSW Industrials CSW Industrials is a diversified industrial growth company with industry-leading operations in three segments: Contractor Solutions, Specialized Reliability Solutions, and Engineered Building Solutions. CSW provides niche, value-added products with two essential commonalities: performance and reliability. The primary end markets we serve with our well-known brands include HVAC/R, plumbing, electrical, general industrial, architecturally-specified building products, energy, mining, and rail transportation.
