What are the responsibilities and job description for the REGISTRATION SPECIALIST position at Cullman Regional Medical Center Inc?
Registration Specialist
This position requires clerical skills and a sharp attention to detail to ensure accuracy when entering, recording, or reviewing data or communications.
Job Duties:
- Answer a multi-line phone promptly and in a professional manner. Meet and exceeds call volume standards.
- Obtain and enter patient data accurately and manage database including, but not limited to generating existing reports or create new reports as required.
- Will contact patients to schedule appointments and additional exams as needed.
- General office duties, to include scanning, faxing, making copies, etc. Will have constant communication with patients, physicians, and other office staff. Must be able to communicate effectively and answer questions as requested to provide patient-focused services and promote a positive environment.
- Complete and maintain filings (both hardcopy and electronic) in an organized fashion, in accordance with company filing procedures.
- Must maintain strict confidentiality relating to company and client matters.
Qualifications:
- High School diploma or GED required.
- Minimum one year experience in clinical office environment required.
- Must be proficient with MS Office software including Word, PowerPoint, and Excel.
- Ability to handle a "call center" environment to be able to work quickly and multi-task.
- Must have organizational skills and a professional demeanor to work effectively with external and internal personnel.
- Proper oral and written communication and telephone etiquette are required.
Salary : $27,100 - $34,400