Recertification Caseworker

Summary

Under supervision, performs a variety of functions associated with interviewing and

determining continued eligibility for the Housing Choice Voucher Program.

Essential Duties and Responsibilities

Essential duties and responsibilities, as defined under the Americans with Disabilities Act may include, but are not limited to, the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by the Housing Choice Voucher Program Specialist.

Mailing packets to recertification participants who are seeking to remain a participant in the Housing Choice Voucher Program assistance; explains and responds to questions regarding the application; reviews verifies information to determine if continued eligibility for assistance; verifies income, background checks, references, household composition, and other items; applies clearly defined policies, procedures, parameters and standards to applicant’s individual situation; notifies participants of their status; creates files and records papers associated with applicant; prepares and keeps logs of all activities; tracks HAP payments and other program results.

Responds to inquires from participants that have questions regarding their housing assistance status.

Completes calculates of rent; notifies recipient; handles and maintains paperwork; reviews situations regarding income, family composition and/or other related changes to status; recalculates rent payment, housing and/or other needs based on changes; works with tenants regarding status or their agreement; entering status changes into the computer system and completing final calculation for recertification’s processes, mails notices; works with landlords to resolve issues and concerns; complies and prepares monthly reports; generates monthly checks and maintains copies of all check process reports. Conducting EIV/UIV required documents. Entering HQS inspection dates weekly. Conducting change of income and change of ownership when necessary.

Performs other duties as assigned or required.

Knowledge, Skills and Other Characteristics

· Knowledge of applicable local, state and Federal statutes, rules, regulations, ordinances, codes and departmental policies and procedures and other governing documents.

· Knowledge of the principles of records and file management.

· Knowledge of basic to intermediate mathematical calculations

· Knowledge of principles of customer service and customer care skills, skill in understanding, interpreting and applying relevant statues, rules, policies, procedures and other governing documents.

· Skill in applying the principles of customer service and customer care in a variety of situations and circumstances.

· Skill in establishing and maintaining effective working relations with employees,

· Skill in operating a computer utilizing a variety of software applications.

· Processing & meeting EIV Requirements

Minimum Qualifications

High School Diploma

Job Type: Part-time

Pay: From $10.00 per hour

Expected hours: 32 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• No weekends

Work Location: In person

Salary : $10