What are the responsibilities and job description for the Student Teller position at CUSB BANK?
Description
High school 2024/2025 junior or senior looking for a career in business and/or finance. Ideal candidate would work over breaks and after school.
Position Summary
The Student Teller role is responsible for delivering superior customer service, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality.
Responsibilities
• Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services
• Exercise discretion, judgment and initiative
• Learn the teller software and equipment needed to complete customer transactions
• Handle and balance a cash drawer per bank procedures and guidelines
• Count, wrap and bag coins
• Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions
• Assist customers with gift cards, cashier’s checks, money orders, and savings bonds
• Assist customers with entry to their safe deposit box
• Process incoming mail transactions
• Cross-train within the department and ability to work as Teller at any given location as may be required
• Locate and reconcile any transaction errors
Requirements
• High school junior or senior looking for a career in business and/or finance. Ideal candidate would work over breaks and after school.
• Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines.
• Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook.
• Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing.
• Oral and written communication skills as appropriate to this position.
• Ability to read, write and speak the English language.
• Ability to write reports, business correspondence, and procedure manuals.
• Reasonably regular and predictable attendance.