What are the responsibilities and job description for the Administrative Support Specialist position at Custom Fabricating & Supplies?
Are you a highly organized individual with strong communication skills? Join Custom Fabricating & Supplies as an Administrative Support Specialist! In this role, you'll be the first point of contact for visitors and customers, managing the front desk, phones, and ensuring smooth order entry and web order processing. You'll play a key role in ensuring operations run smoothly by managing information flow, directing customer inquiries, and providing administrative support across the organization.
What You'll Do:
- Greet visitors and customers at our front desk, ensuring a friendly and professional environment.
- Answer and direct phone calls, connecting customers to the right department.
- Manage order entry and process all web orders to ensure timely and accurate fulfillment.
- Maintain a well-organized reception area and handle incoming mail and packages.
- Collaborate with teams to ensure customer satisfaction with order status and product inquiries.
What We're Looking For:
- Strong organizational skills and attention to detail.
- Excellent communication and customer service abilities.
- Experience with order entry systems and managing web orders.
- Proficiency in Microsoft Office; ERP/CRM system experience is a plus.
Join our team and contribute to our reputation for quality and reliability. Apply today!