What are the responsibilities and job description for the Sales Support Specialist position at Custom Industrial Products?
Custom Industrial Products
Job Title: Sales Support Specialist
Location: Melbourne, FL
Terms: Full-Time
About Us:
Custom Industrial Products, Inc. (CIP) is a leading manufacturer of Vertical Reciprocating Conveyors (VRCs), safety gates, and more. For 30 years, we've provided safe, reliable solutions to meet the vertical material handling needs of customers across the U.S. and internationally.
About the Role:
At Custom Industrial Products, our success is driven by our talented sales team. We are looking for a dedicated Sales Support Specialist to assist the Business Development team in selling the trusted products and services our customers rely on. The Sales Support Specialist will play a vital role in the sales process, excelling at lead generation, administration support, and relationship building.
Key Responsibilities:
- Provide administrative support to the sales team.
- Understand customer needs and identify sales opportunities.
- Respond to customer inquiries and provide additional information via email when necessary.
- Stay up-to-date with product and service information, as well as industry updates.
- Create and maintain a database of current and potential customers.
- Effectively explain and demonstrate the features of products and services.
- Stay informed about competitor offerings.
- Upsell additional products and services where appropriate.
- Research and qualify new leads.
- Explore opportunities for sales growth in new markets.
Candidate Requirements:
- High school diploma or GED required.
- Previous experience in a related sales role preferred.
- Proficiency in Microsoft Office and CRM software, such as Salesforce.com.
- Excellent verbal and written communication skills.
- Strong organizational abilities and multitasking skills.
- Outstanding customer service and phone skills.
- Strong listening skills and a natural talent for sales.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
Salary : $20