Demo

Parts Service Writer

CWI, LLC
Lakewood, NJ Full Time
POSTED ON 9/19/2024 CLOSED ON 11/21/2024

What are the responsibilities and job description for the Parts Service Writer position at CWI, LLC?

Camping World is seeking a Parts Service Writer (Performance Sales Specialist) for our growing team.

As the Performance Sales Specialist, you’ll lead the retail sector daily sales activities on everything from fulfilling e-commerce orders to merchandising, in-store sales and install sales. The Performance Sales Speci will drive the overall retail sales sector. In addition to providing our customers with a qualified on-site specialist to answer questions, demonstrate products, and guarantee the best customers’ experience. This position requires a contagious enthusiastic leader that know-how to translate it into sales.


What You’ll Do:

  • Generate sales and improve customer interaction with add-on sale items

  • Organize and participate in all sales teammates training through targeted role plays, observing customer interactions, and product training

  • Actively partner with the Design Center Specialist to increase sales activities including customer engagement

  • Execute long- and short-term sales strategies

  • Receive and respond to, work and sell leads

  • Work with Service Team/Install Team to get Installs done timely

  • Maintain S&I daily through workorders, prepayments, estimates, and contact manager

  • Monitor daily parts traffic and receive parts for installations

  • Inspect vehicles and coaches to ensure proper parts are being ordered and upsell where applicable

  • Promote memberships, Visa apps, Road care, and PPPs to parts customers and meet company expectations

  • Ensure prepays are done correctly to facilitate product holds and procurement

  • Communicate needs to Parts and Accessories Manager and RAA to ensure orders are placed timely and correctly


What You’ll Need to Have for the Role:

  • Previous sales and leadership experience

  • Camping products knowledge is a plus

  • Experience in establishing action plans to drive performance of sales

  • Strong sales and communication skills

  • Strong presentation skills

  • May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

  • This position pays an hourly rate plus incentive: the variable compensation estimated annual range is $50,000

Pay Range:

$14.00-$17.00 Hourly

In addition to competitive pay, we offer Tuition Reimbursement, Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave, and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Salary : $50,000

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