What are the responsibilities and job description for the Cloud Operations Engineer position at CyberSheath?
Job Description
Job Description
CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add an additional Senior Cloud Operations Engineer to our team!
CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don't improve and, in fact, may weaken an organization's security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.
Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.
Job Overview
The Cloud Operations Engineer is a customer facing role responsible to assist with project and deployment tasks in support of CyberSheath Managed Services clients onboarding and technology initiatives. The successful candidate will engage new clients to understand their architecture, implement CyberSheath solutions and technologies in the environment, and address any potential gaps that may arise.
They will work as part of a project team responsible for the management, support, and migration / implementation projects related to CyberSheath client's IT systems. The successful candidate will have a detailed understanding of on-premise and cloud hosted Microsoft systems (including Office 365 / Azure) and apply that knowledge to manage our customer's computing environments.
Essential Responsibilities (include but are not limited to) :
Provision and deliver computer systems and services, both on-premise and cloud hosted solutions
Regularly perform migrations to Office 365 (email, SharePoint, OneDrive, Teams), server migrations to Azure, and implement various Azure technologies
Design and deliver secure cloud solutions in Office 365 and Azure
Architecture, design, system evaluation and analysis, and infrastructure assessments
Deploy and maintain tools and monitoring agents such as endpoint protection, vulnerability management, log collection, multifactor authentication, RMM, etc.
Track all activities, detailed case notes, and time entries within the Service Desk Ticketing system
Work with internal CyberSheath stakeholders to ensure key tasks and timeline are identified, on time, and on budget
Provide timely updates and feedback to the internal team and clients regarding project status activities being on-track.
Drive technical implementation tasks to completion by budgeted deadlines
Proactively communicate with clients to ensure requests are properly addressed
Collaborate with team members to troubleshoot onboarding implementation issues as they arise
Other duties as assigned.
Required Education, Experience, & Skills
Minimum of 7 years' experience in System Administration, including experience with Microsoft Windows Operating Systems, Microsoft Azure Administration, Server Management (Active Directory – Group Policy), Deployment and Migrations
Must have proven experience performing successful Office 365 email migrations and cloud, P2V, V2V server migrations
Must have experience with Intune enrollment and polices.
Intermediate networking experience (TCP / IP, routing, SSH, VPN)
Knowledge of automation tools and scripting
Knowledge of security tools, such as EDR, SIEM, MFA, DLP, AIP, etc.
Great analytical and problem-solving skills to troubleshoot complex systems and problems
Must have exceptional interpersonal and verbal / written communication skills
Amazing organization skills to balance and prioritize workloads.
Must be comfortable with leading technical discussions consisting of client and CyberSheath personnel
Demonstrated ability to work in a team environment
Must be a U.S. Citizen and reside within the United States or its Territories
Preferred Education, Experience, & Skills
Working experience with Government flavors of Office 365, Azure or AWS.
Working experience with ConnectWise suite of products.
Bachelor's degree from an accredited university in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field
Certifications : AZ-140, AZ-305, AZ-400, Network , Security , CCSP, etc.
Work Environment
A virtual work environment
Some on-call, shift, weekend, and evening work
CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.
Budgeted Pay Range
110,000—$135,000 USD
Salary : $110,000 - $135,000