Technical Supervisor

Job Description

Job Description

Technical Supervisor

Responsibilities :

• Must be accessible to testing personnel at all times to provide on-site, telephone or electronic support to resolve technical problems in accordance with policies and procedures established by the Laboratory Director.
• Verification of the test procedures performed and establishment of the laboratory's test performance characteristics, as distributed by the Quality Assurance Department
• Verification of all critical reagents, with adherence to CAP requirements for labelling and Quality Control, that requires all new lot numbers and new shipments to be evaluated before placing reagent into use for patient samples.
• Reviewing and assisting Lab Management and Quality Department with workflow updates and ensuring SOPs are up to date and implemented in real time for workflow processes.
• Adhere to the laboratory's quality control policies, quality control activities, and SOPs.
• Facilitate and ensure appropriate individual work output completed based on current metrics.
• Result submission and participation with an HHS / CAP / API approved proficiency testing program commensurate with the services offered.
• Responsible for performing menu validations and additional related responsibilities as required (i.e. validations, AMR, new lot verifications, internal audits, document control).
• Resolving technical problems and ensuring that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Ensuring that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.
• Identifying training needs and assuring that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed.
• Evaluating the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
• Performing specimen processing under blood as needed.
• Assuring that all corrective and preventive actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Ability to perform basic accessioning in pre-analytical operations : requirements for Patient Identifiers (PID), auditing and communicating client manifest issues, identifying specimens categorized as non-compliant, acceptance / rejection of patient specimens, and creating cases for exceptions and send out orders.
• Responsible for adherence to annual Safety, Compliance, HIPPA training, and monthly CEU requirements.
• Resource management through ADP; approve PTO requests, approve timecards, complete employee performance review.

Requirements : Education –

Experience :