Loan Assistant/Backup Teller

The Loan Assistant/Backup Teller is responsible for providing clerical support for commercial lending activities under direct supervision. He or she types, prepares, and files a variety of documents; opens mail; and performs miscellaneous clerical functions as needed. The Loan Assistant/Backup Teller provides high quality and professional service to customers at all times. Also serves as a backup to the teller line.

• Processes loan payments and tracks insurance on business loans
• May monitor disbursements on construction and development loans
• Types a variety of documents, records, and reports
• Opens, sorts, and distributes mail
• Receives deposits in person or by mail
• Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions
• Receives loan payments in person or by mail
• Disburses cash or for checks/withdrawals and pays out money after verification of signatures and customer balances
• Processes assigned cash and transactions and balances at end of day
• Verifies transactions. Monitors deposit amounts, and examine documents for proper endorsement and negotiability. Detects and resolves discrepancies promptly
• Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status
• Processes transfers
• Places holds on uncollected funds when necessary in accordance with established policy
• Assist with Safe Deposit Box
• Answers telephone calls and assists customers with questions and concerns. Directs calls to appropriate person/department as necessary. Records and relays messages as appropriate
• Maintains security of assigned work area. Places cash in teller drawer and locks all drawers when leaving work area
• Receives account holders change of address and forwards documentation to the appropriate department
• Ensures that customers' requests and questions are promptly resolved
• Obtains and conveys information as needed
• Coordinates functions with related departments and Branches and provides support as needed
• Helps other area personnel as required
• Keeps management informed of area activities and any significant problems or concerns
• Maintains and projects the Bank's professional reputation
• Promotes D.L. Evans Bank at all times
• Serves as a representative for D.L. Evans Bank in the community
• Completes special projects as assigned
• Attends meetings as required

• Must be at least 18 years old
• High school diploma or GED required
• Previous experience helpful, particularly in a financial environment
• Basic knowledge of commercial and consumer loan services and procedures preferred
• Familiarity with general loan documentation helpful
• Accurate and attentive to detail
• Well organized
• Good typing skills
• Willing and able to help others
• Able to use a computer, adding machine, copy machine, and basic business equipment
• Able to get along well with coworkers

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance