What are the responsibilities and job description for the Laboratory Assistant - Triage position at Dahl Chase Diagnostic Services?
Laboratory Assistant-Triage
Schedule :
Part-Time : Monday – Friday 8 : 30 am -1 : 30 pm. The schedule may vary depending on the needs of the department and company.
General Summary :
The Problem Resolution-Triage position is essential in ensuring that our patient specimens are handled properly. The position requires a detailed individual who is focused on patient care. The individual will identify issues with specimens and work to resolve these issues with our clients. The position will also require the assistant to retrieve and receive specimens from clients and distribute the specimens to appropriate departments.
Essential Duties and Responsibilities :
Problem Resolution
Recognizes and categorizes issues with pathology specimens / requisitions
Contacting clients via fax and phone for clarification and verification
Reviewing patient charts in Cerner and Epic
Documenting resolutions in PowerPath
Triage
Retrieves specimens from Northern Light Eastern Maine Medical Center campus locations, as directed. Follows specimen retrieval protocols at each location
Receives incoming specimens from our external clients
Correctly matches the specimens to the requisition (name, DOB, specimens, etc.)
Triages specimens to the appropriate departments
Identifies problem cases that are to be submitted for resolution
Correctly accessions specimens into the laboratory information system.
Maintains a clean work area.
Follows standard operating procedures and safety protocols in the laboratory.
Additional responsibilities may be assigned to assist the other departments.
Qualifications / Skills :
High School Diploma
The individual should have experience in general laboratory practice.
Experience with Windows, with a typing proficiency of 40WPM
Medical terminology background
Excellent communication skills to effectively collaborate with team members.
Ability to work independently and demonstrate initiative.
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