What are the responsibilities and job description for the Reservations Agent position at Daily Management Inc?
The Reservation Agent will handle all incoming and outgoing calls with efficiency and professionalism.
Essential Duties and Responsibilities
- Previous Experience- Timeshare/Hotel, Travel Agent, Customer Service/Hospitality.
- Professional, Strong inter-personal skills, with an ability to effectively communicate in English and Spanish both verbally and in writing.
- Ability to think quickly and strategically to solve problems with exceeding expectations as the result.
- Adapt to change with ease and able to handle many tasks simultaneously.
- Handle high volume of incoming and outgoing calls.
- Proficient in typing, Microsoft Word, Excel and PowerPoint, etcetera.
- Must have flexible availability and can work with rotating weekends.
Education and/or Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EOE/D/V