Warehouse and Production Operations Manager

Summary:

The Warehouse and Production Manager at Dairy Connection, Inc. is responsible for overseeing two essential operations: distribution and repackaging. This hands-on leadership role ensures inventory is accurately processed, order fulfillment stays on schedule, and warehouse activities are efficient, safe, and compliant with both food safety and OSHA standards. The Manager leads a small team, setting productivity goals, implementing organizational systems, and ensuring effective communication across departments including customer service, purchasing, operations, and product management.

This role requires strong project management skills to plan and implement workflow improvements, manage space utilization, and ensure that equipment and processes support productivity and safety. A working knowledge of packaging equipment—such as sealers, labelers, and scales—is necessary to maintain consistent repackaging operations. The Manager is also responsible for creating and maintaining written procedures to ensure compliance with OSHA regulations and promoting a culture of safety and accountability.

Due to the collaborative nature of our small business, the Manager will also assist in order fulfillment and repackaging activities when needed and is encouraged to lead or support continuous improvement efforts across the operation.

Essential Duties and Responsibilities:

· Supervise daily operations of the warehouse and production, including inventory control, quality assurance, logistics, space management, shipping, and productivity.

· Schedule and oversee warehouse and production staff to meet fulfillment goals and manage workflow to maximize efficiency and reduce overtime.

· Actively support warehouse and production tasks during peak periods or as needed.

· Maintain, inspect, and schedule maintenance of all warehouse and production equipment, tools, and packaging machinery.

· Create, implement, and maintain standard operating procedures (SOPs), ensuring compliance with OSHA regulations and workplace safety standards.

· Meet regularly with team members to review productivity, address challenges, and implement improvements.

· Coordinate logistics for outgoing shipments, ensuring efficient and timely delivery by communicating with carriers and internal departments.

· Stay current with federal and state safety regulations and implement necessary changes to maintain compliance.

· Collaborate with internal departments to support food safety standards and compliance, including Customer Service, Product Management, Technical Sales, and Compliance.

· Train new and existing employees on processes, equipment, and food safety policies, including ongoing updates and revisions.

· Lead or participate in continuous improvement initiatives related to process optimization, equipment upgrades, or layout planning.

· Perform other duties as assigned.

Required Knowledge and Skills:

· Minimum 5 years’ experience in a warehouse or production environment.

· Supervisory experience with the ability to lead, train, and motivate a small team.

· Strong understanding of warehouse logistics, order fulfillment, and repackaging workflows.

· Working knowledge of packaging equipment such as sealers, labelers, and scales.

· Ability to create and maintain OSHA-compliant procedures and ensure workplace safety practices.

· Familiarity with food safety terminology and a willingness to engage with regulatory standards.

· Ability to lift 50 pounds multiple times per day and stand for extended periods (up to 8 hours).

· Excellent time management, organization, and attention to detail.

· Strong written and verbal communication skills.

· Proficient in Microsoft Word and Excel; ability to learn and use ERP systems for inventory and order management.

· High School diploma or equivalent required.

Preferred Knowledge and Skills:

· Knowledge of food safety laws and regulations.

· HACCP, PCQI, or GMP-related certifications.

· College degree in a related field.

Work Environment:
This role operates in both a warehouse and clean room environment. At Dairy Connection, Inc., we foster a small business culture where employees are cross-trained and may be asked to perform multiple job functions throughout the day. Flexibility, initiative, and a willingness to contribute to continuous improvement are essential.

Equal Opportunity Employer:
Dairy Connection, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k) 3% Match
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $65,000 - $75,000