Location Manager

Manage transportation location including daily pickup and delivery of raw milk. Train, coach, discipline and conduct regular employee performance reviews for assigned staff. Conduct necessary audits to ensure federal and state regulatory compliance as well as DFA programs and policies. Manage and maintain transportation depot and all assets and duties associated with that location.

Job Duties and Responsibilities:

• Manage and maintain location in compliance with company and regulatory rules and regulations, including housekeeping, operational efficiency, and safe, professional, and organized atmosphere.
• Assist in identification and implementation of continuous improvement and customer satisfaction opportunities.
• Oversee assigned location’s financial status, including monitor and control costs for labor, supplies and maintenance.
• Aid assigned employees to reach performance expectations through training and coaching. Conduct performance reviews for assigned staff and driver audits in areas of safety, operational efficiency, and Pasteurized Milk Ordinance (PMO) and Department of Transportation (DOT) compliance.
• Coach, council, and discipline employees. Interview and hire new employees and identify training needs to continually develop and improve the workforce in conjunction with Human Resources.
• Promote safety culture through adherence to safety procedures and established company policy. Work with leadership on investigations and corrective actions in response to injuries, accidents, audits, or employee concerns.
• Create and execute hauling plan by assigning drivers and equipment to routes. Continually monitor daily operations to make necessary adjustments while effectively communicating with members, customers, and dispatch of critical changes based on information received.
• Own milk sampling process from collection, proper handling by drivers, and packing lab shipment to maintain sample integrity. Coordinate with drivers, member services, producers, and laboratory personnel to resolve any issues that arise during the process and facilitate collection of additional samples, if needed.
• Create employee schedules, approve employee time records, and work with Human Resources to resolve any payroll issues.
• Represent DFA positively and professionally at all times during interactions with producers, customers, and regulatory personnel.
• Works with leadership to ensure all assigned equipment is properly maintained and utilized.
• Assist in routine environmental, safety, OSHA and DOT compliance and reporting for assigned location.
• Dedicate effort to safety as we expect every employee to leave work in the same condition as they arrive.
• Exhibit the values and ethics of Dairy Farmers of America through honesty, discretion, and sound judgment.
• Adhere to all DFA Quality, Safety and good manufacturing practices (GMP) policies and procedures and report any nonconformity.
• Attend required training, including but not limited to Safety, GMP, DOT, and PMO.
• Ensure availability to respond to emergencies or other unexpected operational requirements (i.e. nights, weekends, or holidays). Participate in on-call rotation.
• The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required.

Qualifications:

Minimum Requirements:

Education and Experience

• High School Diploma or General Education Diploma (GED)
• 6 years of logistics or transportation experience, including 3 years of supervisory experience
• Prefer Bachelor’s degree in business, finance, or related field
• Certification and/or License
  • Current CDL A license with Tanker endorsement preferred
  • Must obtain state issued Milk Sampler/Hauler’s license upon employment
  • May be required to obtain and maintain other certifications and/or licenses in the future

Knowledge, Skills and Abilities

• Knowledge of company computer systems and Microsoft Office Suite
• Knowledge of principles and practices of supervision, training, and personnel management
• Knowledge of DOT, PMO, and OSHA rules and regulations
• Able to communicate clearly and effectively, both verbally and in writing
• Able to learn and utilize onboard equipment and employee tracking systems
• Able to multi-task and problem solve
• Able to prioritize and meet deadlines
• Able to determine direction though ambiguous situations
• Able to effectively analyze and interpret data
• Able to handle challenging or conflict situations with tact and professionalism
• Able to read, write, and speak English

An Equal Opportunity Employer including Disabled/Veterans