What are the responsibilities and job description for the Design Sales Consultant position at Dal-Tile Corp.?
Dal-Tile is currently seeking an exceptional Design Sales Consultant to join our TEAM! As the Design Sales Consultant, we need someone to provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. Uses the showroom as a selling tool to drive specifications and sales as well as brand awareness.
Primary Objective:
Provides interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. Uses the showroom as a selling tool to drive specifications and sales as well as brand awareness
Major Function and Scope:
- Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support ensuring the completion of selection/sales for all customers. Where applicable utilizing Auto-CAD Project Management.
- Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow leads and ensure tracking/follow-up and sales closure. Reports sales closures monthly.
- Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes, in CMT.
- Maintains showroom samples and merchandising including ordering, receiving, and maintaining samples and displays. Ships customer samples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors, to keep current on design and product offerings and complies with Marketing’s standards for proper merchandising of showroom, including new product launches and drops.
- Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.
Experience and Knowledge Required:
- 4-year degree or 4 years of experience in industry-related field
Retail Sales and Design Consultant
Carpeteria Carpet One Floor and Home -
San Diego, CA