What are the responsibilities and job description for the Facilitator, Special Events position at Dallas Arboretum & Botanical Society, Inc.?
JOB SUMMARY
Reporting to the Manager of Event Sales and Operations, the Event Facilitator will act as a professional contact during rental, group, wedding, and Arboretum sponsored or promoted activities according to Event Manual guidelines and directions of the Sales and Operations Manager/s. Perform as a staff liaison for satisfactory execution of event, including overseeing all aspects related to event and monitoring use and care of DABS’ property. Assure successful guest relations. Contribute to team effort.
DEPARTMENT: Sales and Special Events
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Assist the Sales and Operations Manager in overseeing and/or directing the Arboretum’s staff for event set-up/tear-down (when requested), assuring that the physical arrangement is according to plan and that Arboretum’s property (tables, chairs, tablecloths, etc.) is in good and clean condition.
- Direct caterers and outside delivery/set-up personnel for appropriate set-up and usage of Arboretum facilities.
- Provide direction for security/parking staff as needed to assure appropriate access to property and safe vehicular access to the gardens.
- Professionally interact with guests and maintain unobtrusive availability to respond to any needs/problems that may occur during an event.
- Enforce Arboretum rules and regulations throughout each event; assure appropriate care of furniture/property by attentive observation during event. Take appropriate action as needed.
- Respond timely and appropriately to any incidents according to Event Manual and maintain appropriate documentation, such as first aid action, property damage, etc.
- Complete appropriate documentation for event, obtaining necessary signatures; document any problems or observations related to the event.
- Perform other duties as assigned
SKILLS/QUALIFICATIONS:
- High school diploma or equivalent; some college desirable
- Two years event coordination/hospitality highly desirable.
- Good verbal skills and good written communication skills, ability to complete required paperwork for event execution.
- Physical ability to walk repeatedly outside to successfully execute event, i.e. escort deliveries, oversee set up, handle emergency situations, etc.
- Ability to work flexible hours, nights/weekend availability preferred.
- Friday-Sunday availability required.
- Driver’s license to drive garden vehicles.
KEY COMPETENCIES:
- Ability to manage multiple tasks through use of effective organizational and time-management skills
- Professional work ethic and presence.
- Courteous, committed to guest satisfaction
- Attention to detail; good judgement skills
ABOUT THE ARBORETUM
Who we are: The Dallas Arboretum is a garden for all that enriches lives through beauty, learning and connection. Our vision is a world-class sanctuary where people and plants flourish in the natural environment. Our values define who we are, what we believe in, and how we engage with the community and one another. They guide our actions and interactions.
- Community: We cultivate connections with our community, embrace diverse perspectives, and foster a sense of belonging so that everyone feels values and encouraged to connect with nature.
- Learning: We provide opportunities for lifelong learning that inspire individuals to appreciate nature and care for the environment.
- Innovation: We foster a culture of creative thinking that drives problem-solving and inspires growth.
- Sustainability: We are dedicated to climate adaptation and the responsible stewardship of natural and fiscal resources.
Our Commitment to You: The Dallas Arboretum is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and best serve our community. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
EEO Statement: The Dallas Arboretum is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics or disability unrelated to job performance.