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0000005966.CASEWORKER II.HS-HOPWA\\CITY OF DALLAS

Dallas County
Dallas, TX Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025
JOB DESCRIPTION
Performs social services work to include obtaining information, analyzing client’s needs, planning and implementing service plans based on identified needs, counseling clients, coordinating and maintaining communication with clients’ families and service providers for medical, social, financial, educational, housing, and/or related service needs.
RESPONSIBILITIES
1. Interviews client to gather information, conducts assessments of needs and develops service or case plans and recommendations.

2. Serves as a liaison between client, client’s families, law enforcement, courts, service providers or community agencies to coordinate activities, develop prevention strategies and monitor effectiveness of services being provided to meet the needs of the client.

3. Documents and maintains case records in compliance with applicable rules, regulations, policies and procedures and provides accurate and timely reports.

4. Provides individual, family or group counseling.

5. Utilizes community resources to conduct follow-up on referrals and monitors service providers for program compliance.

6. Participates in team meetings to review progress and other pertinent information essential to meeting the needs of the client.

7. Performs other duties as assigned.
QUALIFICATIONS

Education, Experience and Training:
Education and experience equivalent to a Bachelor’s degree from an accredited college or university in a behavioral or social sciences field, or in a job related field of study. One (1) year of work related experience.

Special Requirements/Knowledge, Skills & Abilities:
Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must possess a valid Texas driver’s license, with a good driving record.

JUVENILE: This position requires the incumbent become a Certified Juvenile Probation Office within six months of employment. Must pass an extensive background investigation. Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment.

Physical/Environmental Requirements:
Standard office environment. Ability to travel to various work site locations.

JUVENILE: This position may be located within a secured facility and require the ability to restrain and/or chase youth.

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