System Administrator/Product Specialist (749400) // US or GC // Hybrid Harrisburg, PA // 1099, W2

About the Opportunity

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• We are only considering local candidates who currently reside within 45 minutes of postal code 17120
• No Third Party Agencies
• $44 per hour 1099, $38 per hour (W2 - Benefits), or $32 per hour (W2 Benefits)
• 4 days Work From Home, 1 day On-site in Harrisburg, Pennsylvania
• Job Id: OST-749400
• Must be able to provide proof of COVID-19 vaccination plus booster shot
• Contract Term: Till end of the 2025 fiscal year with extension based upon performance
• Hours per week: 40

Short Description

The Commonwealth of Pennsylvania's Office of Administration (OA), Enterprise Technology Services Office (ETSO) is seeking a System Administrator/Product Specialist to serve as the expert on Windows server administration and ensure the availability of the products for the application teams and end users. The ideal candidate will possess 5 years with MS Windows Server in a large organization setting, 5 years of Microsoft IIS configuration and support, and 5 years of with HTTP Server/Apache support.

Required Skills/Years of Experience:

• Bachelor's degree in IT or related field or equivalent work experience
• 5 years of experience with MS Windows Server in a large organization setting
• 5 years of experience with Microsoft IIS configuration and support
• 5 years of experience with HTTP Server/Apache support
• 5 years of experience with demonstrating knowledge of load balancing, firewalls, networking and basic virtualization
• 5 years of experience with PowerShell scripting
• 2 years of experience with Red Hat Enterprise Linux

Desired Skills/Years of Experience:

• 5 years of experience with Active Directory
• 5 years of experience with TCP/IP networking
• 5 years of experience with Windows Troubleshooting
• 5 years of experience with VMware

Complete Description

The Commonwealth of Pennsylvania's Office of Administration (OA), Enterprise Technology Services Office (ETSO) is seeking a System Administrator/Product Specialist to serve as the expert on Windows server administration and ensure the availability of the products for the application teams and end users. The ideal candidate will possess 5 years with MS Windows Server in a large organization setting, 5 years of Microsoft IIS configuration and support, and 5 years of with HTTP Server/Apache support.

The candidate will also be responsible for evaluating, preparing, and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications.

The System Administrator/Product Specialist will be tasked to:

• Serve as the expert on Windows server administration and ensure the availability of the products for the application teams and end users
• Evaluate, prepare, and recommend technical solutions, as well as troubleshoot complex problems with a wide variety of applications
• Collaborate with Technical Architecture Specialist, System Specialists, Programmers, and vendors to ensure and enhance the use of the product and effect migration to new versions of a product
• Function as the Technical SME on an enterprise-wide system
• Maintain responsibility for implementations of products and services that involve significant Commonwealth and federal oversight
• Provide direct technical expertise to Executive applications involving national security
• Deliver support and design for industry specific applications that require integration with statewide systems or applications
• Interact with executive level business users or technical experts
• Demonstrate expertise in teaching and conveying technical or functional courses and concepts
• Develop appropriate work programs and use them to effectively schedule tasks and assignments
• Identify improvements to project standards to achieve high quality services and products
• Contribute as an expert or actual designer
• Provide accurate estimates for design and programming efforts for system changes and enhancements
• Confirm that technical architecture will support all changes required by product enhancements
• Anticipate, identify, track, and resolve issues and risks affecting own work and work of the Application Team
• Develop contingency plans as necessary
• Apply specific expertise to ensure that products meet defined customer objectives
• Anticipate and resolve issues specific to the team
• Determine time estimates and schedule for own work and resolve issues in a timely manner
• Determine server sizing and configuration, printer configuration, bandwidth analysis, and capacity planning
• Monitor the availability of updates and upgrades to server hardware, tests and installs updates
• Demonstrate excellent interpersonal and customer service skills required including ability to work effectively in a team environment
• Identify and track issues, risks, and action items
• Participate in product design reviews to verify that design meets quality standards and functional/technical requirements
• Perform impact analyses on production fixes and enhancements to establish priorities
• Provides basic product support and provide accurate and complete answers to detailed product questions in a timely manner
• Provide effective on-site product support as needed
• Set severity of identified defects
• Provide input to training and documentation materials regarding latest technical and functional design changes
• Document all work for future reference
• Review the system test approach and conditions used as the basis for detailed test scenarios
• Follow quality standards
• Communicate accurate and useful status updates

Hiring Expectations

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• No Third Parties
• Right to Represent authorization is required
• Expect technical interview screening
• Expect F2F interview
• Background checks and verifications will be required

About Dantech

Dantech Corporation, Inc. is a Certified Business Enterprise (CBE) in the District of Columbia and a federally recognized Woman Owned Small Business (WOSB). The company has a history of technology, innovation and transformation since its launch in 1999. As an Equal Opportunity/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please see: www.dantechcorp.com.