What are the responsibilities and job description for the Service Desk Technician position at DAS Health?
A company is looking for a Service Desk Technician I to provide remote technical support to users efficiently and accurately.Key ResponsibilitiesProvide remote technical support for basic customer technology issuesCreate tickets and collect essential client information for troubleshootingPerform basic troubleshooting tasks such as password resets and software installationsRequired QualificationsA high school diploma or GED equivalent is required1-3 years of experience in a Service Desk or IT support positionFundamental networking knowledgeFamiliarity with Windows ServerAbility to work nights and weekends as needed