What are the responsibilities and job description for the Identity Management Consultant position at DATAEXL INFORMATION LLC?
Title / Position: IAM Service Delivery manager (Only W2)
Location: Greenville, SC preferred. Then Salisbury, NC (Charlotte, NC area)
Remote/Hybrid allowance: Onsite once in a Quarter
Duration: 1 year
Requirements:
Top Must-Haves:
- Technical experience in Entra ID (Azure) / Active Directory.
- SDM experience with strong communication to be able to effectively escalate as needed
- Communication- Must communicate with stakeholders. Global experience is a plus as they will be working with people in Europe and India
PLUSES:
- Saviynt
- CyberArk
Project Details:
- ISIM upgrade
- AAD upgrade
Job Description:
- Identify delivery risks early and escalate with clear, actionable mitigation strategies.
- Provide concise, executive-ready status reporting (progress, risks, decisions required).
- Lead incident coordination across engineering, security, operations, and vendor teams.
- Ensure timely resolution aligned to SLAs and business impact.
- Manage stakeholder communications throughout the escalation lifecycle and ensure closure actions are completed.
- Coordinate across stakeholders in US and EU time zones, with delivery and support teams distributed globally, including India.
- Translate technical updates into clear business outcomes and next steps.