Network Consultant

About the role: Network Consultants work in an exciting client-facing capacity serving as the primary person handling the IT needs to an assigned set of Dataprise clients. Integrating themselves into their clients’ environments, our Network Consultants are ready to roll up their sleeves, providing proactive network support and maintenance day in and day out. That’s not all though: they partner with clients and act as a trusted IT advisor to provide technology recommendations, allowing our clients to remain competitive when it comes to their IT needs. This position is ideal for those IT enthusiasts with a passion for interfacing with different personalities and problem solving in ever-changing environments. Are you ready for the challenge?

NOTE: this position requires going onsite to Dataprise customer office locations and due to the nature of work, full vaccination for COVID-19 is required.

Why Dataprise?

• An employee focused organization with a casual work environment including fun virtual and in-person events.
• Exponential growth opportunity through continuous learning, job shadow programs, career mentors, annual training allotments, and Learning licenses for all employees.
• Comprehensive Wellness Program including gym and mental health app discounts/subsidies, and Wellness Rewards opportunities.
• A commitment to Diversity, Equity, and Inclusion (DEI) through a multi-faceted DEI Program.
• A focus on work/life balance including telecommute options, 10 paid holidays and 3-5 weeks of PTO.
• Competitive pay and a robust benefits package including top-quality medical, dental, and vision coverage for you and your family FREE telemedicine benefits, company-paid Employee Assistance Program (EAP), and 401(k) with company match.
• An opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals out there.

What You’ll Do:

• Manage on-site networks and provide technical support/consulting to an assigned set of customers from our base of 1000 in the DC metro area. Our customers are small to medium sized businesses that require IT support ranging from supplemental support to total IT management.
• Serve as a trusted IT advisor in empowering our clients to Win with IT by recommending new technologies and solutions that proactively support and grow client environments.
• Establish and maintain networks, servers, and systems by designing, proactively managing, and troubleshooting network problems.
• Travel to local customer sites to provide scheduled network maintenance, address outstanding concerns, and aid with project implementations and consulting when appropriate.
• Interact with clients daily, and effectively communicating with management.
• Learn a ton, being faced with new challenges every day, with the autonomy to take ownership of your client accounts.
• Provide on-call/after-hours work when necessary.

What Skills & Experience You’ll Need:

• A few years of related experience with a strong business acumen and determination to impress clients by exceeding their needs and expectations.
• A passion for staying on top of cutting-edge technology and hands-on experience with the latest versions of the following technologies: Windows Server, Exchange Server, Small Business Server, Active Directory, Office 365, Azure, VMWare/HyperV, Storage, Ethernet, Wireless Networks, Citrix, Firewalls (Sonicwall, Watchguard, Cisco ASA), DNS, DHCP, heterogeneous LAN environments.
• MCSE/MCITP certifications and a Bachelor's degree (or equivalent work experience) in a related field.
• A profound respect for others with the ability to work collaboratively as well as independently at customer sites.
• An inner drive to succeed and the ability to work in a fast-paced, high-growth environment, with minimal supervision and major responsibility while remaining organized and staying on top of multiple concurrent priorities.
• Great people and verbal/written communication skills.
• The availability to occasionally be on-call or perform work after hours.
• The ability to travel throughout the DC metro area with reliable transportation.

Compensation:

• Dataprise is committed to maintaining a positive work environment by ensuring that compensation across the Company is managed in a competitive, consistent, and fair manner. Each Dataprise employee will be compensated in line with their specific scope of responsibility, skill level, and educational background, in addition to the projected impact on the success of the Company.
• We have a comprehensive Compensation Management System which establishes the guidelines we use in making compensation decisions and is comprised of compensation policies, salary structures, salary grades, incentive target guidelines, job descriptions, and career charts.
• This position’s Salary Range is: $75,000-85,000 (NOTE: this is the range at the national average level; specific salaries offered will be adjusted higher/lower due to the local labor market of the candidate).

Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!

Dataprise is an Equal Opportunity Employer.