What are the responsibilities and job description for the Automotive Service Writer position at DAVIDS MD AUTO REPAIR?
Company Description
DAVIDS MD AUTO REPAIR is an established automotive repair company located in Murrieta, California. Our team is dedicated to providing high-quality automotive maintenance and repair services to our customers. We focus on building long-term customer relationships through exceptional service and expertise. Situated at 26605 Pierce Cir, we are proud to be a reliable and trusted service provider in the community.
Role Description
This is a full-time, on-site role for an Automotive Service Writer based in Murrieta, CA. Responsibilities include serving as the primary point of contact for customers, scheduling service appointments, accurately documenting customer concerns, and communicating updates about automotive repairs. Additional duties involve ensuring customer satisfaction, preparing service estimates, coordinating with technicians, and managing customer service records efficiently.
Qualifications
DAVIDS MD AUTO REPAIR is an established automotive repair company located in Murrieta, California. Our team is dedicated to providing high-quality automotive maintenance and repair services to our customers. We focus on building long-term customer relationships through exceptional service and expertise. Situated at 26605 Pierce Cir, we are proud to be a reliable and trusted service provider in the community.
Role Description
This is a full-time, on-site role for an Automotive Service Writer based in Murrieta, CA. Responsibilities include serving as the primary point of contact for customers, scheduling service appointments, accurately documenting customer concerns, and communicating updates about automotive repairs. Additional duties involve ensuring customer satisfaction, preparing service estimates, coordinating with technicians, and managing customer service records efficiently.
Qualifications
- Strong Customer Service, Customer Satisfaction, and Phone Etiquette skills
- Effective Communication skills and the ability to interact professionally with customers and team members
- Competent Computer Literacy skills for managing schedules, records, and basic office tasks
- Attention to detail, a customer-focused attitude, and the ability to multitask in a fast-paced environment
- Automotive experience or knowledge is a plus but not required
- High school diploma or equivalent required