Ticket Operations Associate - Daytona International Speedway

DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” – the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention – as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training. The Daytona International Speedway Ticket Office is seeking Ticket Operations Associates to assist in ticket sales and support. Ticket Operations Associates provide for customer service, product upsell and order processing via telephone, mail, and walk-ups. Responsibilities will include but are limited to: Assist with the sales and service of DIS daily tours. Practice of Needs Based Selling techniques through superior customer service, focusing on the customers' needs and educating. Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer. Create, sell, and process a DAYTONA EXPERIENCE via ticket software. Operates computer, calculator, copier, and/or other office machines. Assist with offsite ticket sales / promotions. Performs any combination of the following duties according to specific departmental guidelines: Strong communication skills. Provide exceptional customer service. Previous cash and credit card handling skills. Positive attitude. Ability to communicate in an effective and professional manner. Understanding of facility and general race knowledge helpful. Flexible schedule, able to work evenings and weekends. Apply Now! Learn more about this role and our team by applying at www.careers.nascar.com for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings. IF YOU ARE A CURRENT EMPLOYEE, PLEASE APPLY INTERNALLY THROUGH THE WORKDAY JOBS HUB We offer a wide range of career opportunities within our family of companies. We invite anyone who is interested in a career with us to sign in or create a candidate home account to set up job alerts and to be notified when more job opportunities that interest you become available. The National Association for Stock Car Auto Racing (NASCAR) is the sanctioning body for the No. 1 form of motorsports in the United States and owner of 14 of the nation’s major motorsports entertainment facilities. NASCAR sanctions races in three national series (NASCAR Cup Series™, NASCAR Xfinity Series™, and NASCAR CRAFTSMAN Truck Series™), four international series (NASCAR Brasil Sprint Race, NASCAR Canada Series, NASCAR Mexico Series, NASCAR Whelen Euro Series), four regional series (ARCA Menards Series, ARCA Menards Series East & West and the NASCAR Whelen Modified Tour) and a local grassroots series (NASCAR Advance Auto Parts Weekly Series). The International Motor Sports Association™ (IMSA®) governs the IMSA WeatherTech SportsCar Championship™, the premier U.S. sports car series. NASCAR also owns Motor Racing Network, Racing Electronics, and ONE DAYTONA. Based in Daytona Beach, Florida, with offices in five cities across North America, NASCAR sanctions more than 1,200 races annually in 11 countries and more than 30 U.S. states. For more information visit www.NASCAR.com and www.IMSA.com, and follow NASCAR on Instagram, YouTube, Facebook, X and Snapchat.