Game/Arcade Technician

Game/Arcade Technician

Company Name: Daytona Lagoon Waterpark and Family Entertainment Center
Location: Daytona Beach, FL

SUMMARY: The Game/Arcade Technician is responsible for ensuring the optimal operation of Daytona Lagoon’s arcade and attractions. This includes troubleshooting, repairs, parts management, preventative maintenance, cleanliness, record keeping, and vendor support. The technician will also provide IT support for Windows environments, networking concepts, and the park’s audio system. Additionally, the technician will perform maintenance tasks for attractions such as Laser Tag, Bumper Cars, and the Rock Wall, as well as general maintenance duties.

Essential Functions / Key Responsibilities:

• Arcade Equipment Maintenance: Regularly service and maintain arcade equipment to ensure functionality.
• Troubleshooting and Repairs: Respond to and resolve machine malfunctions by analyzing and identifying issues.
• Installation and Upkeep: Oversee the installation, maintenance, and repair of mechanical and electronic components in arcade machines.
• Workshop Management: Maintain a clean, organized, and efficient workshop environment.
• Electronic Troubleshooting: Perform basic electronic troubleshooting and repairs.
• IT Support: Assist with point-of-sale software, VOIP phones, merchant processing hardware, and network hardware and servers.
• Audio System Maintenance: Maintain and manage the park audio system.
• Card System Management: Install and maintain card readers, ensuring integration with the park’s point of sale system.
• Staff Training: Train general staff on game troubleshooting and preventative maintenance.
• Documentation and Record Keeping: Keep detailed records of inventory, orders, parts, and repairs.
• Machine Movement: Manage the movement and proper assembly of arcade machines.
• Payout Management: Ensure redemption game payouts are maintained at management-agreed levels.
• Vendor Communication: Communicate effectively with 3rd-party support personnel.
• OEM Manuals: Read and follow Original Equipment Manufacturer (OEM) manuals.
• On-call Support: Provide minimal on-call support as required.
• General Duties: Perform floor staff and janitorial duties when necessary.
• Safety and Cleanliness: Ensure facilities are clean, safe, and well-maintained.
• Attractions Maintenance: Perform maintenance tasks for Laser Tag, Bumper Cars, and the Rock Wall to ensure they are safe and operational.
• General Maintenance: Conduct general maintenance duties throughout the park to ensure all areas are well-maintained and operational.
• Other Duties: Perform additional tasks as assigned.
• Maintenance Assistance: Support the maintenance department as needed.

Qualifications:

• High school diploma or GED required.
• Minimum two years of experience as a game technician in the amusement industry; Associate's Degree in Electronics Technology preferred, or equivalent education and experience.
• Physical ability to bend, stretch, lift, walk up and down stairs, and carry objects over long distances.
• Proficiency in using power tools and working around noisy equipment.
• Strong adherence to safety concerns and regulations.

General Job Functionalities:

• Excellent communication skills with co-workers, supervisors, subordinates, vendors, and park guests.
• Ability to make quick, effective decisions.
• Competency in following verbal and written directions.
• Strong safety consciousness and ability to follow safety practices.
• Friendly and professional demeanor with guests and employees.
• Ability to work effectively both independently and as part of a team.
• Capacity to learn, comprehend, and enforce policies and procedures.
• Skilled in handling multiple tasks simultaneously and managing stressful situations calmly.
• Rapid response to unusual situations during normal operations, including power failures and fire alarms.
• Sensitivity to company policies and confidentiality regarding financial information.
• Availability to work some nights, weekends, and holidays.

About the Park: Daytona Lagoon is Daytona Beach’s premier Water Park and Family Entertainment Center. The park features over 10 water slides, cabanas, an outdoor bar, go-karts, miniature golf, laser tag, a MEGA arcade with over 70 games, and a rock wall. Daytona Lagoon offers unparalleled family entertainment value and a safe, clean environment for families and employees to enjoy.

Employee Perks:

• FREE Admission to the Park
• FREE and Discounted Tickets for friends and family members
• Flexible Work Schedules
• Team Member Exclusive Parties
• Team Member Recognition and Prizes
• Discounts on Food and Retail
• Paid Time Off Program

Job Type: Full-time

Pay: From $16.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Nights as needed
• Overtime
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Arcade Tech: 2 years (Preferred)

Work Location: In person

Salary : $16