Quality Assurance Coordinator

Position Description Summary: Responsible for ensuring accurate centralized data capture. Responsible for performing product inspection and audits of quality control programs. Perform shipping distribution inspections, and sampling and testing operations. May assess draft and final label copy, utilizing knowledge of labeling regulations. Minimizes down time by reducing production rework and recalls. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): • Advise operators on escalation procedures • Responsible for the documentation of inbound and trailer defects (photos, initial report, enter data into Damage Reduction Database, emails to appropriate distribution lists) • Report and follow-up on all inbound and trailer defects (return, rework, accessorial) • Distribute WPPS and procedure updates • Shift training on Quality, rework projects, standard updates & procedure updates • Assist in managing rework projects • Safety Liaison - incident reporting, follow-up, investigations • Perform quality checks • Release product when required • Perform root cause analysis and action plans for QIs • Acts as a contact for Pest Control in lieu of Quality Manager • Shift Audits • Monitor operators for compliance with standard • Maintains a clean and safe work environment • Follows all SOP and safety guidelines • Maintains a high level of quality in work performed • Performs other duties as assigned The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient in MS Office. Effective written and oral communication skills required. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.