Manager, Business Strategy & Analytics

JOB SUMMARY 

D.C. United & Audi Field are looking for an analytical and strategically-minded individual to fill the role of Manager, Business Strategy & Analytics. 

The Manager, Business Strategy & Analytics will work supporting the organization in various aspects of overall business objectives to drive sales, improve retention, and facilitate data acquisition. The role’s primary objectives will be to manage our daily analytics operational initiatives, including, but not limited to: building data visualizations, supporting data warehouse operations and processes, develop predictive models, leverage data for the enhancement of business processes, and other day-to-day Business Strategy and Analytics responsibilities as assigned. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Analyze data and produce insights and recommendations for business objectives and decisions 

• Support the migration and development of data warehouse and ETL processes 

• Build and maintain reports and dashboard to measure, monitor and analyze operational results 

• Develop predictive data models to support business objectives 

• Maintain and improve data hygiene and quality control 

• Perform customer segmentation and exporting of targeted lists for marketing initiatives 

• Utilize SQL queries to develop insights and respond to ad hoc requests 

• Assist in data capture processes, including cleaning and importing large data sets 

• Assist with data cleaning, entry, research, and lead generation  

• Identify opportunities for improvement and advancement 

• Additional responsibilities, as assigned 

QUALIFICATIONS 

• Bachelor’s degree required 

• Basic proficiency with SQL and BI tools (Tableau preferred) and Programming Languages (R, Python) preferred 

• Experience using Ticketmaster Archtics, or similar ticketing system experience preferred 

• Advanced proficiency with Microsoft Excel and other MS Office products 

• Experience using third-party market research tools, i.e. Nielsen Scarborough 

• Excellent time management, organization and problem-solving skills  

• Ability to work D.C. United and Audi Field events, flexible hours, including evenings, weekends and holidays 

• Competitive nature and a contagious, positive attitude 

• You must provide proof of COVID-19 Vaccination prior to start date
   

D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup.

D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.