Application Analyst

Overview

Supports the planning, organization, and coordination of application support activities for software applications.  Supports the coordination of interactions between the users of computer applications, the Information Technology Department and related vendor support personnel.  Assists others in the implementation of applications and ongoing system enhancements.  Consults with and assists users in making effective use of computer applications through file maintenance, configuration, testing, system monitoring and problem resolution.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

 WORKING CONDITIONS

WORK CONTEXT

• Includes: Frequently deal with external customers, Frequent use of Electronic Mail, Frequent Face-to-Face discussions, communicating effectively with all types of personalities, Being responsible for outcomes/results.

PHYSICAL FACTORS

• Physical presence onsite is essential.
• May require extended work hours and on-call coverage.
• Ability: Extent Flexibility, Gross Body Coordination, Gross Body Equilibrium
• Activities: talking, hearing, bending, twisting, walking, running, kneeling, crouching, stooping, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls.
• Requirements: Light Work Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.
• Must be able to perform the duties with or without reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.

OTHER JOB FACTORS

• Must have a valid Alabama driver’s license and the ability to travel to all Health System facilities.
• Abilities: Deductive reasoning, Inductive reasoning, written expression
• Work Styles: Analytical thinking, attention to detail, cooperation, dependability, independence, initiative, innovation, integrity, leadership, and self-control