What are the responsibilities and job description for the Medical Office Assistant position at Deaconess Clinic, Inc.?
Join Our Team
We are looking for compassionate, caring, and dedicated staff to join our team and help us continue our tradition of excellence.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part-time/supplemental – Day/Eve/Night
- Onsite children’s care centers (Infant through Pre-K)
- Tuition reimbursement
- Payactiv- earned wage benefit-work today get paid tomorrow
- Career advancement opportunities
- Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Job Overview
The Referral Clerk and Medical Records Scanner plays a crucial role in a healthcare facility by managing patient referrals and ensuring the accurate and timely scanning of medical records. This position involves coordinating with medical staff, patients, and external providers to ensure that referrals are processed efficiently. Additionally, the role includes scanning, organizing, and maintaining medical records in an electronic system to ensure the integrity of patient data.
Job Summary
This position involves coordinating with medical staff, patients, and external providers to ensure that referrals are processed efficiently. Additionally, the role includes scanning, organizing, and maintaining medical records in an electronic system to ensure the integrity of patient data.
- Coordinate patient referrals by communicating with healthcare providers, and patients to schedule appointments with specialists or external services.
- Accurately enter and update referral information into the electronic medical records system, Epic.
- Monitor the status of referrals to ensure timely completion and follow-up with providers or patients as needed.
- Scan and upload medical documents, including patient charts, test results, and clinical notes, into the electronic health records (Epic) system.
- Ensure that all scanned documents are categorized appropriately and stored securely for easy retrieval.
- Maintain confidentiality and security of patient information in compliance with HIPAA regulations.
- Assist in maintaining the accuracy and completeness of patient records by reviewing and verifying the scanned documents.
- Provide administrative support, including answering phone calls, assisting with medical record requests, and maintaining filing systems.
- Strong organizational skills and attention to detail.
- Ability to work with electronic health record (EHR) systems.
- Effective communication skills to interact with patients, healthcare providers, and external organizations.
- Knowledge of HIPAA and medical privacy regulations.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced healthcare environment.
Education and Experience
Completion of High School or GED preferred
Other Key Words: Scheduling, Administrative, Front Desk Receptionist, Clerical, Day shift, Office Assistant, Front Desk Referral Clerk, Health Information Clerk