Manager, Global Proposals

As a member of Marketing’s Client Development Solutions team, the Manager, Global Proposals manages, writes, edits and formats complex, strategic responses for client opportunities, including RFPs, pitches, fee proposals, due diligence questionnaires, and related client requests.

The Manager, Global Proposals also will

:• Establish best practices for managing the response process, as well as content and forma

t• Gather internal and external feedback on submissions to determine trends and improvement area

s• Report regularly on the firm’s panel arrangement

s• Update and improve data in the firm’s experience databas

e
Job Descripti

onJob Function

s:
Response proc

essLead and organize the response to all cross-practice, cross-office RFPs/RFIs/RFQs, as well as all client due diligence questionnaires (DDQs), and additional high-level pitches and proposals as appropriate. This process includ

• es:Sharing proposal requirements with key stakeholders, such as attorneys and department heads: method/format of response for responding, deadlines, acceptance of policies/procedures, pricing, and other pertinent informati
• on.Providing insight to key stakeholders on the probability of a successful pursuit, i.e., go/no-go consideratio
• ns.Partnering with key stakeholders on internal kickoff calls and strategy meetings to provide direction for respons
• es.Communicating and managing timing and deadlines for all parts of the response across multiple departments and all key stakeholde
• rs.Providing quality control for all sections of response: Text from multiple sources; Pricing and project management sections; Contributions from firm departments, such as Diversity, Equity & Inclusion; Project Management; and Compliance and Formatting, editing and submitting all content in compliance with request guidelin
• es.Coordinating multiple projects simultaneously, accounting for client deadlines and firm schedul

es.
Standards and best pract

• icesContinuously refine how we respond to client requests, aiming for a quicker, smoother process with each new opportun
• ity.Work with firm departments on keeping frequently requested information up to d
• ate.Identify and share best practices on pitches and proposals, including their content, format and deliv
• ery.Work with Marketing’s Communications team to ensure branding standards are followed on all submissi
• ons.Improve data quality of key matters in firm’s experience database, used for submissions and business development resea

rch.
Wri

• ting Convert highly technical legal language and concepts into clear and compelling demonstrations of the firm’s service offe
• ring.Ensure that proposal responses demonstrate the attorneys’ understanding of the client’s business n
• eeds.Assist practice area client development managers with writing custom content for responses as ne
• eded.Assist firm office and practice area client development managers with rewriting and improving existing marketing collateral, such as brochures and website practice group descript

ions.
Strategy and data an

• alysisMaintain comprehensive data on current and past submissions, including financial terms, win/loss rate, questions pertaining to diversity and/or sustainability, and other identified
• KPIs.Assist in tracking and reporting on the firm’s panel relationships. Connect with lead partners for insights into their business development strategies for those cl
• ients.Liaise regularly with the Global Director, Client Development Solutions and other Marketing directors to discuss RFP pipeline and RFP response strat
• egies.Connect regularly with client development colleagues about firm practice groups (key sectors and clients, types of work, important matters, growth strategy) with the goal of building stronger, more relevant responses to client req

uests.
Knowledge, Skills and Abi

• lities:Excellent project management
• skills.Excellent business/sales writing and editing
• skills.Ability to work effectively in high-pressure situations and tight dea
• dlines.Ability to keep project-specific team to tight dea
• dlines.Ability to lead project team using proposal process expertise (i.e., “own” the pr
• ocess).Strong organizational and research
• skillsStrong attention to
• detail.Strong Microsoft Office skills (Word, Excel, Powe
• rPoint)Familiarity with experience management and CRM pla
• tforms.Familiarity with tracking and reporting on marketin
• g KPIs.Familiarity with leading proposal portals (e.g., Ariba, Pe
• rsuit).Comfort with graphic design and desktop publishing and related programs (e.g., Adobe InDesign)
• a plus.Ability to interpret financia
• l data.Ability to prioritize projects and coordinate ow
• n work.Good oral communication
• skills.Good interpersonal
• skills.Polite, professional, positive
• manner.Ability to maintain confident
• iality.Ability to learn new skills as they become nec
• essary.Ability to function in a collaborative organization and be a team
• player.Comfortable working with, and making recommendations to, senior levels of the firm, including att

orneys.
Education and Exp

• erience:College
• degree.6-8 years of relevant experience in a proposal/RFP role or f
• unction.Experience in a legal or professional services setting preferred, but not r