What are the responsibilities and job description for the Telecommunications Technician – Electronic Security Systems Support position at DecisiveInstincts, LLC?
DecisiveInstincts, LLC ,a Joint venture betwwen ActioNet and Akamai Intelgence, has an immediate opportunity for a Telecommunications Technician – Electronic Security Systems Support in Newport, RI . This psotions require a Top-Secret Clearance.
Primary Responsibilities:
- Responsible for all Electronic Security Systems (ESS) residing on client networks.
- Technologies supported include LENEL, Bosch, Milestone, Alertus, InformaCast, and Mass Notification systems.
- Maintain FICAM HSPD-12 compliance.
Required Job Experience:
- Support LENEL, Bosch, Milestone, Alertus, InformaCast, and Mass Notification platforms.
- Maintain FICAM HSPD-12 and FIPS 140-2 compliance.
- Provide onsite technical design, build, install, configure, maintain, and operate ESS.
- Work alongside and support employees who administer and operate ESS.
- System design, review, installation, programming, updating firmware and software, troubleshooting, service, maintenance, and repair of ESS.
- Manage and log work using a ticketing system.
- Adhere to Service Level Agreements based on impact and location.
- Three years of experience in the low voltage / CCTV / security industry.
- In-depth background in security technology and integration.
- Technical and analytical comprehension of electronic security industry terms and features.
- Ability to read blueprints, architectural, mechanical, and electrical documents.
- Proficient in the use of basic hand tools, electrical meters, and relay theory.
- Strong customer service skills to anticipate and meet the needs of customers.
- Ability to understand technical explanations and effectively convey updates to internal and external audiences.
- Maintain certifications, licenses, and registrations in accordance with laws and regulations.
- Excellent troubleshooting, diagnostic, planning, and organizational skills in handling multiple projects.
- Strong verbal, written, and interpersonal communication skills.
- Self-motivated, able to work independently, as part of a team, and under pressure to meet deadlines.
- Maintain continuous accountability of supplies, equipment, inventories, and status reports.
- Fully document work procedures.
- Positive customer orientation and ability to think logically and act decisively in critical situations.
Certifications (Required/Preferred):
- LENEL and/or Bosch certified technician and CORE certifications are required.
- Lenel S2 OnGuard and Milestone certified preferred.
********Direct Applicants, only. No Agencies, No third-party recruiters, please********