Signature Collection Housekeeping Manager - Year Round

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

PURPOSE OF POSITION: To ensure guest, member and employee satisfaction in Housekeeping. To provide a safe environment for our guests, members and employees. To achieve budgeted profitability by adhering to Service and Safety Standards and exercising fiscal responsibility and sound management practices.

QUALIFICATIONS:

• Previous management experience required
• Prior housekeeping knowledge preferred
• Be self-motivated, customer service oriented and have a positive attitude
• Must be able to lift 50 lbs. and be physically fit
• Must have a Utah driver’s license
• Must be computer literate
• Bi-lingual Spanish/English helpful, but not required

RESPONSIBILITIES:

• Recruit, manage, train, develop and evaluate performance of a highly effective team of housekeeping personnel, to ensure guest, member and employee satisfaction. Training to include Customer Service, Safety, Departmental Policies and Procedures, job functionality and grooming
• Ensure weekly schedules provide quality coverage and effective workflow in Housekeeping and adherence to budgetary guidelines and occupancy levels
• Demonstrate proactive problem resolution with respect and empathy. Document problems and review in staff meetings
• Coach staff in updated knowledge of housekeeping practices, products, techniques and standards
• Attend and contribute to weekly department manager staff meetings
• Reinforce professionalism in department by adherence to dress standards and grooming. Institute control checklists as appropriate
• Inspect logbook, inventories, supplies, buildings and payroll reports
• Cross train all full-time housekeeping staff to fill in as needed in other areas of the department
• Ensure high level of service, safety and profitability by working with other departments to foster a spirit of teamwork and cooperation
• Monitor payroll
• Responsible for timely submission of all paperwork, timesheets, gratuity allocation and piece rate totals to Human Resource Department
• Maintain appropriate inventory levels of chemicals, cleaning supplies, amenities, linens and guest room supplies to operate effectively within budget
• Other duties and responsibilities as assigned

PAY RATE:

• Pay: $65,000 - 70,000 per year

Deer Valley Resort is an Equal Opportunity Employer.

Salary : $65,000 - $70,000