Shop Attendant

Defense Maritimes Solutions, Inc. (DMS) develops cutting-edge solutions to provide the United States with a superior advantage at sea. We supply innovative maritime systems, parts and services to the U.S. Navy and Coast Guard. With strategic locations on both coasts, along with a global network of affiliates, DMS delivers a wide range of naval navigational and steering systems, shaft line components, seals and bearings, water jets, engines, and unmanned solutions. We are the primary supplier of shaft seals to nearly all surface fleet vessels in America’s maritime services, and the exclusive provider of U.S. Navy’s submarine shaft seals. As an OEM service provider, we train the world’s greatest technicians on certified maintenance, repair and overhaul methodologies.
Our team is ready to dispatch to anywhere in the world to troubleshoot or provide modifications and upgrades!
 

The Shop Attendant supports improvement in Field Service department processes including Procedures, Tech Manual review, and Customer Support worldwide, and supports the growth of Defense Maritime Solutions Naval Services.

Main Responsibilities: 

Provides mechanical and supervisory services to assemble, install, repair, overhaul, and maintain customer and DMS property and tools in accordance with established procedures. 

Standards:

• Performs and supervises assembly, installation, repair, and maintenance of company products in the shop.
• Assist with the direction of repairs and installation of company products in the shop.
• Accomplish minor repairs, inspect work completed, and assure performance in accordance with work standards.
• Utilizes technical information, repair specifications, and procedures to accomplish requirements.
• Prepare and submit complete service reports and QA documentation on each project.  Document actions taken or needed and make recommendations to customers and internal management regarding improvement opportunities.
• Manage and Maintain Tooling for field service activities.
• Maintain shop so that work can be performed safely and effectively.
• Project a positive image of the company and products.
• Maintains personal skill levels and continually develops new skills to maintain proficiency with new and evolving products.
• Manage Customer/Government property.
• Move material as needed to support business between facilities.
• Assist with building maintenance as needed.

Development Responsibilities: 

• Applies methods in proper assembly, service, installation, and repairs of company products.
• Familiar with strategies and methods to achieve sales and service goals.  
• Ensures that documentation is complete, and that information is wholly communicated to Management, Sales, Operations, and Contract Management as required to ensure that all requirements are fulfilled on time and within budget.  
• Resolves workplace conflicts as necessary.   Adheres to workplace safety, security, and housekeeping standards.
• Interfaces with Coworkers and leadership to promote the positive image of the corporation.

Authorities: 

• In accordance with Written Statements of Internal Control.

Professional Skills:

• Ability to read and interpret engineering drawings
• Knowledge and skill in using computer software, including Excel, MS Word, and PowerPoint
• Interpersonal, presentation, and communication skills.

Other skills:

• Shop Experience
• Forklift and Crane experience
• Organization
• Self-Starter
• Must have valid driver's license
• Must be fluent in English
• Qualify for and maintain a DoD security clearance
• The successful applicant must be authorized to work in the USA without sponsorship

Education: 

• High School Diploma or GED 

Experience:

• 1-3 years of mechanical and shop experience