What are the responsibilities and job description for the Administrative Clerk B - Assessment Office position at DeKalb County, Illinois?
The Assessment Office is seeking a detail-oriented and customer-focused Administrative Clerk B to join our team. This position plays a vital role in maintaining property ownership records, supporting office operations, and providing excellent service to the public.
Position Overview
Under the general direction of the Chief County Assessment Officer, the Administrative Clerk B performs a variety of clerical, customer service, and administrative duties related to property assessments and general office support.
Key Responsibilities
- Respond to assessment-related inquiries in person, by phone, and via email
- Communicate effectively with county offices, township assessors, taxpayers, and real estate professionals
- Maintain accurate records and files using established systems
- Research information to provide data and answer questions
- Perform general clerical duties including data entry, document scanning, typing, filing, scheduling, and mathematical calculations
- Assist with special projects as assigned
- Operate standard office equipment such as computers, copiers, scanners, and multi-line telephones
- Perform other related duties as required
QualificationsSkills
- Minimum of two (2) years of office experience providing high-volume clerical support and public contact, or an equivalent combination of education and experience
- Knowledge of business English, grammar, spelling, and punctuation
- Strong verbal and written communication skills
- Ability to perform calculations using a calculator and computer
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Strong organizational skills with the ability to manage multiple priorities
- Ability to maintain confidentiality and work with sensitive information
- Demonstrated ability to establish effective working relationships and provide quality customer service
Work EnvironmentPhysical Requirements
- Office-based, administrative work environment
- Sedentary position with occasional lifting up to 20 pounds
CompensationBenefits
- Starting pay: $16.25 per hour, negotiable based on experience
- Full-time (40 hours per week)
- Union position
If you enjoy administrative work, value accuracy and organization, and take pride in serving the public, we encourage you to apply and become part of our dedicated team.
Salary : $16