What are the responsibilities and job description for the Dental Office Assistant Manager position at Delaney Park Dental?
We are seeking a reliable, organized, and proactive Assistant Manager to support the daily operations of our dental practice. This individual will work closely with the Practice Manager and clinical team to ensure efficient workflow, exceptional patient care, and foster a positive office environment.
Key Responsibilities:
- Oversee front office operations including scheduling, patient check-in/out, insurance verification, and billing support
- Support staff with day-to-day needs and help manage workflow between clinical and administrative teams
- Address patient concerns or escalations with professionalism and care
- Ensure compliance with health and safety regulations
- Generate and review reports to track practice metrics (production, collections, cancellations, etc.)
- Serve as backup for the Practice Manager when needed
Qualifications:
- Prior experience in dental or healthcare office administration required
- Strong leadership and interpersonal skills
- Knowledge of dental software systems (e.g., Dentrix, Eaglesoft, Open Dental) preferred
- Excellent organizational and communication skills
- Ability to multitask and stay calm under pressure
- Understanding of dental terminology, procedures, and insurance processes
- High school diploma required; associate or bachelor’s degree preferred
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person