Host

The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Hosts to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Host, you will be the first person to welcome and interact with our guests.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

Minimum pay rate: $12.15 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost shared dormitory housing available for $35/ week including utilities and wi-fi
• Shared fire pit area for use in dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding

Benefits at Shenandoah

• Weekly pay
• Free shift meal
• 30% discount on other meals
• Employee discounts - 30% off most items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 

• Review floor plan and reservation book daily; create a seating chart.
• Set up the host station according to the checklist.
• Greet guests and seat them at tables or in waiting areas.
• Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.
• Maintain control of the seating and wait times.
• Clean and maintain host station; contribute to the cleanliness of the dining and bar areas.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Answer any guest questions regarding service, and provide general assistance for guests and employees. 
• Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation.

Qualifications 

• Prior experience in a guest service environment preferred.
• Attentive and detailed oriented.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously. 
• Capable of performing specified procedures and following instructions.
• Effective communication skills; ability to communicate with guests and co-workers.

Physical Requirements 

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners.
• Frequent walking, bending, lifting, reaching, and stretching.
• Ability to lift and carry up to 35 lbs.

Who We Are 

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Source: Hospitality Online

Salary : $12 - $35