What are the responsibilities and job description for the Concessions Supervisor position at Delaware North at Target Field?
The Opportunity
Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Target Field in Minneapolis, Minnesota. As a Concessions Supervisor, you will be responsible for leading the team to provide prompt, professional service to guests.
This is a seasonal position that will end at the end of the team's baseball season.
Pay
Minimum pay rate: $18.50 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
- Assign duties to scheduled staff.
- Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assist Concessions Manager with staff training and compliance.
- Monitor daily and hourly cleaning.
- Manage labor and profit loss.
- Ensures proper cash handling and tip record-keeping for the shift.
- Ensure associates are kept informed of any changes in policies or events.
- Other duties as assigned.
Qualifications
- Must be at least 18 years old.
- Able to work a flexible schedule including nights, weekends and holidays.
- Previous experience working in food and beverage required.
- Previous supervisory experience preferred.
- Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
- Must be able to implement rules and direct staff.
- Excellent communication skills, written and verbal.
- Excellent customer service and employee relations skills.
Physical Requirements
- Standing and walking for the entire length of shift.
- Able to lift/carry up to 30 pounds.
- Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting.
- Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
- Exposed to outdoors and variable temperatures.
Who We Are
Delaware North operates concessions, premium dining, and retail services at Target Field dating back to 2010. The 39,504-seat venue is home to the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station, and Taste of the Ballpark fan favorites.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Source: Hospitality Online
Salary : $19 - $0