What are the responsibilities and job description for the Cafe Attendant position at Delaware North at Titletown?
The Opportunity
Delaware North Sportservice is hiring friendly part-time Cafe Attendants to join our team at Titletown in Green Bay, Wisconsin. As a Cafe Attendant, you will play an important role in the experience for our guests while serving food and beverage items at Titletown.
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
Pay
Minimum pay rate: $15.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
Food and Beverage Service Duties
- Greets guests approaching the counter
- Serves food and beverage items in correct proportions, following proper sanitation guidelines
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso Lungo, caffe latte, and cappuccino
- Prepare and serve food menu items
- Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures
- Records all waste on required reports
- Acquaints guests with complimentary items and items available for sale
- Participates in set-up of cafe, arranges inventory, notifies Supervisor of any inventory deficiency or shortages
- Performs clean-up duties in the café to maintain the quality appearance of the work area, including cleaning equipment
- Completes opening & closing checklists for cleaning & restocking
- Performs other duties as assigned
Cashier Duties (if applicable)
- Properly records all transactions via the point-of-sale system and informs guests of the amounts owed
- Collects the proper payment for food and beverage items; processes credit card
Qualifications
- Must be at least 16 years old
- Experience is preferred, but not required
- Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
- Ability to complete required pre-employment food safety and alcohol service training
- Basic math skills; ability to accurately account for inventory
- Effective communication skills; ability to communicate with guests and receive orders
- Ability to work effectively with others
- Ability to work in a fast-paced environment
Physical Requirements
- Constant standing, walking, bending, reaching and repetitive motions
- Ability to remain stationary for entire length of shift
- Ability to perform normal lifting of stock up to 50 lbs.
- May be exposed to variable temperatures, including extreme hold and cold, depending on season
- May be required to work in confined and/or narrow spaces
Who We Are
Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Source: Hospitality Online
Salary : $15 - $0