Program Compliance Specialist II

Description

JOB VACANCY

Program Compliance Specialist II

ENTRY LEVEL SALARY: $44,900 FULL-TIME

OFFICE LOCATION: DOVER DE

OPENING DATE: 10.31.2023                  CLOSING DATE: 11.14.2023

The incumbent is responsible for conducting mandatory federal audits for various affordable housing programs. A significant aspect of the work involves the interpretation and application of state and federal rules, regulations, policies, and procedures. The Incumbent is responsible for identifying factors which cause or contribute to errors rooted in the eligibility determination and rent calculation process. Emphasis is placed on the accuracy of the incumbents' decision. Incumbents will keep abreast of frequent affordable housing policy and program changes at both federal and state levels.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Review/audit applicant/resident records and document the nature of all errors so that: the total error rate can be determined.

• Present program methods and procedures that can be evaluated; and more effective methods and procedures can be developed and implemented as needed.

• Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient operation.
• Examine applicant/resident files to include mathematical computations of incomes, resources and expenses relative to receipt or denial of assistance.

• Analyze case determinations for compliance with applicable laws, rules, regulations, policies and procedures of the affordable housing programs. Completes required federal schedule for each applicant/resident file. Write a summary for each file reviewed detailing the nature of errors as applicable.

• Keeps superior apprised of issues and accomplishments, follows up and tracks work flow and resolves problems relating to compliance procedures and deadlines.

• Analyze data accessed from automated information systems.

• Attend staff meetings to discuss laws, rules, regulations and policy interpretations and revisions.

Make recommendations regarding possible solutions to recurring errors.

Knowledge, Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of interviewing techniques to include the ability to obtain sensitive information.
• Knowledge of the policies, procedures and regulations of various subsidized housing programs.
• Knowledge of recordkeeping procedures, scheduling practices, and reports preparation.
• Skill in the use of basic statistics to include averages and percentages.
• Skill in interpretation and application of rules, policies, procedures, and regulations and application of same to subsidized housing.
• Skill in interpreting and analyzing data received from automated information systems.
• Ability to deal effectively with others
• Ability to deal effectively with stressful situations.
• Ability to develop recommendations for corrective action.
• Ability to access data from automated information system.
• Ability to work independently.
• Ability to perform arithmetical calculations.
• Ability to communicate effectively.

• Skill in basic quality control techniques to include error identification, analysis, and interpretation.
• Ability to perform file reviews accurately and efficiently.

• Skill in applying regulatory requirements to subsidized housing programs.
• Ability to perform analytical and evaluative reasoning and make sound recommendations for problem resolution.

Job Requirements

JOB REQUIREMENTS for Program Compliance Specialist II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. One-year experience in interviewing which includes using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
2. One-year experiencein making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
3. One-year experiencein determining compliance with State/Federal laws, rules, regulations, standards, policies and procedures.
4. One-year experience in interpreting housing laws, rules and regulations.
5. Knowledge of quality improvement such as evaluating the quality of services, identifying problems and needs and recommending corrective action and improvements to ensure optimum service delivery, goals and objectives are met and ensure compliance with applicable State/Federal laws, rules, regulations and standards.

Qualifications

Salary : $44,900 - $0