Residential Community Director

Job Summary:

Supervisory Responsibilities:

• Recruits, interviews, hires, trains, and evaluates the Residence Assistant staff
• Oversees the daily workflow of direct reports
• Supervise, support and develop RA staff to be effective leaders, mentors and student advocates within their residence halls
• Sets yearly goals and initiatives for direct reports
• Manages time off requests for staff

Essential Duties and Responsibilities:

• Oversee the day to day operations of residence halls on the designated side of campus while ensuring a high-quality residential experience
• Mentor and counsel residents on issues related to academic, social and personal success and make referrals as appropriate
• Oversee and coordinate peer-to-peer mediation efforts facilitated by RA staff
• Manage incidents of concern or disruption in assigned residential area; promote student safety and welfare in assigned buildings through attention to policy and protocols
• Supervise the planning, organization, and implementation of all programming conducted by the Resident Assistants
• Provide intervention and support to students and issues in their designated area as indicated by the Director and Dean
• Promote expectations for student conduct through informal and developmental interventions with students having difficulty adhering to policies or living productively in community
• Support major housing/residence life processes related to room selection, health and safety inspections, staff selection, staff trainings and others
• Serve as a summer connection and outreach to incoming students and upon matriculation
• Proactively engage students through early intervention and relationship building
• Be an advocate for students, and visible and engaged in campus events
• Serve in the Campus Life & Inclusive Excellence Division “on-call” rotation to manage incidents and concerns campus-wide
• Participate as needed and requested in departmental and divisional working groups
• Other duties as assigned

Required Knowledge, Skills and Abilities:

• Ability to maintain a proper living environment for residence hall students
• Demonstrated commitment to diversity and inclusivity with the ability to work positively with diverse college-aged student groups
• Ability to coordinate proper building maintenance with maintenance employees
• Ability to foster a cooperative work environment
• Strong interpersonal and communication skills and the ability to work effectively with students, faculty, staff and parents, as well as a wide range of constituencies in a diverse community
• Strong organizing and coordinating skills
• Ability to develop and present educational programs and/or workshops
• Ability to evaluate and make recommendations for change
• Excellent interpersonal skills and desire to work with diverse college-aged students
• Effective communication skills

Education and Experience:

• Master’s degree in Student Personnel, Higher Education, Counseling or a relevant degree
• Two years’ professional experience in residence life and housing
• Prior experience supervising para-professional staff

Physical Requirements and Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer
• Occasionally lifting 25 lbs or less
• Typically standing or walking
• May work evening and weekends

May be required to be on-call